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4.4 / 10 Guest Rating

Superior Hotel

Birmingham Road, Dudley, gb

Superior Hotel - main view

About the Property

Modern Accommodations: Enjoy contemporary rooms equipped with a desk and flat-screen TV, perfect for unwinding after a busy day.

Convenient Amenities: Benefit from a 24-hour front desk, ensuring assistance whenever you need it, making your stay stress-free.

Prime Location: Explore nearby attractions like The ICC-Birmingham and Library of Birmingham, with easy access to Birmingham Airport for your convenience.

Book your stay at Superior Hotel and experience comfort and convenience during your visit to Dudley.

Facilities & Amenities

Non-smoking rooms
Ironing service
Non-smoking throughout
Adult only
Coffee Shop on site
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Shared stationery like menus, pens are removed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property will not accommodate hen, stag or similar parties. Please inform Superior Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

4.4
Good131 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

A
AmanjotgbGB
Verified booking
young couple
Standard Room
Stayed in Jul 24, 2025

"Bad"

1.0
Helpful?
D
Discover63878994913
Verified booking
Solo travel
Standard Room
Stayed in Apr 26, 2025

"WORST HOTEL IN THE UK DO NOT BOOK OR DEAL WITH THEM"

2.0

I was recently at the Superior Hotel, and I have to say it was an absolutely terrible experience. The manager, Angelo, along with several members of staff, were extremely rude, unprofessional, and downright disrespectful. Their attitude towards guests is appalling, and the lack of basic courtesy and customer service is shocking. Based on my experience, I would strongly recommend that the company immediately sack Angelo if they care at all about their reputation. No one should ever be treated the way I and others were treated there. If you want to be disrespected, discriminated against, and made to feel uncomfortable, then by all means, go there — but if you value being treated with decency and professionalism, please avoid this place at all costs. DO NOT BOOK A ROOM at the Superior Hotel. Avoid, avoid, avoid!

Helpful?
З
ЗариночкаgbGB
Verified booking
young couple
Standard Room
Stayed in Feb 17, 2025

"Exceptional"

10.0
Helpful?
M
MichaelgbGB
Verified booking
young couple
Standard Room
Stayed in Feb 14, 2025

"I couldn’t stay it was full of refugees"

1.0

Nothing

I was not allowed to stay as the hotel is no longer functioning I had to book in somewhere else in want a full refund

Helpful?
J
JessicagbGB
Verified booking
group
Standard Room
Stayed in Jan 16, 2025

"Bad"

1.0
Helpful?
A
anonymousu718
Verified booking
Family
Standard Room
Stayed in Jan 9, 2025

"Medium happiness"

2.0

Honestly I hate it when I have to come back home to superior hotel the Internet in the hallway of 313-321 is terrible and that needs to be fixed but thankfully the beds are comfortably enough but most things in the rooms are falling apart like it's very cheap material that als9 needs a resolution

Helpful?
L
LintongbGB
Verified booking
young couple
Standard Room
Stayed in Dec 2, 2024

"I had a great time staying"

9.0

Great staff time to realx and realx

The doors banging

Helpful?
L
LintongbGB
Verified booking
young couple
Standard Room
Stayed in Dec 2, 2024

"I just had a good time to realx and time to read"

9.0

Great staff it’s a good place to realx

The doors banging and the children running up and down in the hall way

Helpful?
R
R8324MOvaleriew
Verified booking
Family
Standard Room
Stayed in Nov 29, 2024

"Awful grubby unclean"

2.0

Absolutely appalled by this so called hotel. Definitely not suitable for 2 female pensioners. Couldn't possibly stay there. Wasn't safe. I was emailed to say getting fully refunded. Still waiting for money. Do not book to stay there. Spoke to area manager angelo cutrera who promised to look into it. Have since sent 2 messages. Left 2 voice mail messages and sent 2 e.mails and just been ignored. Very unprofessional

Helpful?
K
KabbagbGB
Verified booking
young couple
Standard Room
Stayed in Nov 28, 2024

"Disappointing"

4.0
Helpful?