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6.8 / 10 Guest Rating

The Chancellor Hotel

5 St Ann's Avenue, Port of Spain, Trinidad, Port of Spain, TT

The Chancellor Hotel - main view

About the Property

Experience a delightful stay at The Chancellor Hotel, where comfort meets convenience in the heart of Port of Spain.

Recreational Bliss
Unwind in our stunning outdoor pool or enjoy the breathtaking views from our terrace. Complimentary Wi-Fi keeps you connected as you relax, while discounted access to a nearby fitness facility ensures you never miss a workout.

Culinary Delights
Savor the exquisite Caribbean flavors at Cibo Cafe & Poolside Bar. Indulge in poolside dining or take advantage of our room service, available during limited hours. Start your day right with our delicious English breakfast.

Event Ready
Perfect for your next gathering, our hotel features a versatile banquet hall with 1,200 square feet of space and a conference center. Enjoy convenient amenities like free self-parking and daily housekeeping for your peace of mind.

Don't miss the chance to book your unforgettable escape at The Chancellor Hotel today!

Facilities & Amenities

Proposal/romance packages available
Free WiFi
Terrace
Designated smoking area
Wheelchair accessible
Conference space
Breakfast available (surcharge)
Use of nearby fitness center (discount)
Pool umbrellas
Conference center

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 6:30 AM to 6:00 PM.Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-in and contactless check-out are available.At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.The negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 7 days prior to check-in.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.8
Good61 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the helpful staff.

Categories

Cleanliness7.5
Service7.5
Location8.0
Room Quality6.0
Amenities5.5
Value for Money7.0
Food and Beverage6.5
Overall Experience6.8

Select topics to read reviews

D
Devindra
Verified booking
Standard Room
Stayed in Feb 25, 2024

"Excellent"

8.0

Generally good. Disappointed there was no kettle or microwave in the room, although there was a refrigerator.

Helpful?
G
Glendon
Verified booking
Standard Room
Stayed in Feb 12, 2024

"Exceptional"

10.0

Great stay will definitely return

Helpful?
R
Ronald
Verified booking
Standard Room
Stayed in Feb 7, 2024

"Good"

6.0

Your pool needs refurbishing and cleaning during the day because of the falling leaves and flowers from trees close to it

Helpful?
R
Ricky
Verified booking
family
Standard Room
Stayed in Jan 16, 2024

"Good"

4.0

The night staf were extremely rude. The door of the room did not lock. The facility was nasty, and needs a lot of repairs. The breakfast area had a lot of bugs. I do not recommend this place at all.

Helpful?
C
ClaudiattTT
Verified booking
review category business travellers
Standard Room
Stayed in Jan 5, 2024

"Exceptional"

10.0
Helpful?
T
TonyattTT
Verified booking
review category business travellers
Standard Room
Stayed in Jan 2, 2024

"Very poor"

2.0

Location is ideal and staff was helpful

There was no water in the shower or the toilet. I believe these are things to be checked by staff before the arrival of your guest. After waiting for approx 30 mins I was relocated to another room. Rooms need updating

Helpful?
L
Lilia
Verified booking
family
Standard Room
Stayed in Jan 1, 2024

"Good"

6.0

The staff was very friendly. Service was great. I didn't like that it had no microwave and iron in the room. The continental breakfast menu was very limited. Other than that it was a great stay.

Helpful?
R
RoannattTT
Verified booking
young couple
Standard Room
Stayed in Dec 4, 2023

"Passable"

5.0
Helpful?
2
21patricevTRINIDAD, TRINIDAD AND TOBAGO
Verified booking
Family
Standard Room
Stayed in Aug 3, 2023

"Different prices on the phone to when you arrived."

2.0

no. Where is the person I spoke to at 730am, they couldn't answer. I calmly walked out whilst the manager followed me out into the car park telling me let her see what she could do. And she cant go lower that is trouble. And if she can call me another hotel. The audacity of these people is beyond me. I told her this isn't going to remain between us. I am going to highlight this for others to be aware. Imagine I am a Trinidadian and getting this kinda is treatment. Imagine what you do to foreigners. Shame on you. Am sure I am not the 1st person you have done this too. You know exactly what you doing. I called another hotel and went there after. I strongly suggest boycotting the Chancellor Hotel.

Helpful?
R
Ronald
Verified booking
partner
Standard Room
Stayed in May 20, 2023

"Good"

6.0

The property is in dire need of upgrading to the 21st century, yes it's low budget but little improvement can be made to the rooms pool and bar area. Customer relationship needs attending to also. But if you want a quiet place to be for just a day or two after going to the beach or shopping it's good.

Helpful?