Homewood Suites by Hilton Tulsa-South

Great sized suite for our stay in the area. Breakfast was hot and good. The only down side was the outdoor pool was closed for the season.

Stayed here for a convention at the Renaissance. Beds were very comfortable, rooms & hotel were clean. Our room had a little stovetop, small fridge/freezer, a microwave, and a dishwasher, which was really neat! Shower had great water pressure.

There was several stains in the shower in couches and on the bed. I think all "clean" stains but still pretty gross. The cabinet door handle fell off in my hand and the fridge was freezing my food. Not the freezer , the fridge. Our stay was nice and staff where kind and helpful

Staff were kind and helpful. Due to renovations or broken doors..were very hard to walk for elderly or someone with heart conditions. Had to walk through the whole building just to get to pool or dining. Room was nice and pets are welcome. Great stay.

Close to everything

Nothing

Smelled like weed, moldy shower, limited breakfast. Not worth the money.

Nothing

The room was old and musty in the back of the hotel. Ceiling fan filled with dust and mold. Curtain in the front area was falling down. The pillows were old and mashed down. The linen were dingy. Drilling at 8am in the morning in the hotel. No house keeping for the entire week. Marijuana scent in the elevator and hallways. Homewood is normally my chain. I always stay at this location when Im in Tulsa the room given this week was unacceptable as a Hilton Honor. I think it was intentional. The lady at the desk was stereotyping. Looked for the worst room for me. I asked for a different room, and she told me it was the last room, but yet others checked in after me. I made reservations from June for August, so I found it strange as I had paid in full before arrival.

The staff were kind and courteous. The pillows had a "laid on them" smell. There were" small "splatters" throughout the room. And a MOUSE was in our room, going through our trash!! This has never happened to us in all our travel experience.

The ONLY positive was the wonderful associate on duty, Tyce!! She went above & beyond to make our stay tolerable. *Common areas were HOT as hell *Room was hot-turned air down to 69 w/no relief *Furniture looked as if it had been left outside for months, terribly stained *broken/unusable/stained toilet that was NEVER fixed *keys continually quit working *ice machine broken I have much higher expectations for a Hilton property. Tyce did move me & my guests to 2 separate but side by side rooms that were adequately cool. First impressions of room made mw want to leave the property-smelled musty, stained furniture-heat….Luckily Tyce came to the rescue. 2nd room had broken toilet, that appeared to have been used(poop stains) and a wet towel laying next to base of it, the handle was clearly broken/unusable, furniture was also stained in these rooms, we asked for extra sheets to out on furniture to feel comfortable. Due to proximity of our appointments and lack of time we had no choice but to stay at this property. I was not impressed and not sure i will EVER trust Expedia to book a room again.

There was only ac in the rooms. There was dirt, dust, noise and fumes from renovation. The room we were given was something out of a nightmare. The door was open and already unlocked. We found dead bugs, the walls were stained, vents were dripping, everything was dirty, smelt like paint, dust, dirt and cigarettes. The couch-bed, was horrific. I’ve seen better on the side of the road. The “clean” shower had hairs in it. The staff were kind and offered other rooms, these were equally terrible. We had to find another hotel to stay, which thankfully was a dream. They should be ashamed for taking people’s money/reservations in the condition this hotel was in.