Ixchel Beach Hotel

Excellent, friendly staff, sparkling clean facilities, location can't be beat

Very nice hotel, perfect location

Traveled with family of 5 to celebrate the New Year and this place did not disappoint. The room was spacious and kept very clean. Located on Playa Norte, the beach is amazing and vibrant with friendly people from all over. The waiters are very nice and are there to serve you quickly. The food and drinks are amazing. Ixchel is close to Hidalgo Street with all the shops, bars and restaurants.

The condo was spacious and well appointed. The location is perfect, just steps from North beach and a block from the bustle of the downtown area restaurants and businesses. Staff was friendly and helpful.

We love ixchel. We’ve been here twice as a family of three and will be back again. The location is perfect on a great part of playa Norte and a very short walk to hidalgo. The service from all of the hotel staff is kind and attentive. We spend a lot of time at the beach and the service from Chepo creates an incredible beach experience. Chepo’s the best, he always checks in at the right time and is so helpful. He’s a major reason we’ll come back again. Only minor areas of improvement is the food from the restaurant is fine if you stick to basics but not great. And the hvac is a little wonky (it blasts loudly for like 2 minutes and then turns off completely which is disruptive if you’re sleeping). We’ve stayed in 2 different one bedroom suites (second and third floors) and both had nice views. Not very modern finishes but spacious, comfortable, and clean. Great water pressure and comfortable beds. Our son sleeps on a cot in the living room area and the rollaway is very comfortable. Ixchel is a great value. Mostly a family atmosphere and not too noisy. Can’t wait to return.

Wonderful place to stay in Isla! The staff go above and beyond to meet needs. Cesar is excellent, but truly all the staff are wonderful. Walk out the door and you are on the cutest avenue FULL of amazing food options. Food at Isla is delicious too! Will be back next year!

Perfect location amongst the best beach!! Staff is always very helpful, kind and professional. Very clean all the time even the bathrooms near the pool are constantly looked after.

Can’t think of anything.