Holiday Inn Express Syracuse-Fairgrounds by IHG

Needs more parking.

Friendly staff, and the room was clean. They were in process of updating, gotta give them a brake on that.

Way too crazy location to get to for as close as they are to the highway. Seemed like drive in circles for 5 miles to get a mile off the road.

I loved how kind and friendly the staff were. The desk staff were very nice and the staff serving breakfast were lovely. The younger female staff member with dark hair was constantly cleaning, restocking, and helping the customers get breakfast. I was really impressed with her. She was hard working and very personable and approachable. I liked that they kept water and coffee available in the lobby.

I didn't like that when we arrived, both the lobby, and our room smelled like some kind of air freshener. It triggered my allergies. My bed wasn't properly made, but the room appeared relatively clean.

the hotel is nice and clean.

close to amphitheater

N/A

Clean hotel, friendly staff, great variety at breakfast, comfortable bed!

It didn’t seem like a very busy night so I wish they would’ve put other people in every other room. We had people in the room right next to us that talked and laughed all night long- could hear them in our room. There’s a bunch of rooms- on 4 diff floors- should try to spread people out a little for noise control.