Saddlebrook Resort

The property was lovely and the room was clean and comfortable. However, valet parking is required and $30 per night. The valet drop off was approximately 1/2 mile from our room and while there was usually a golf cart at the valet station to take us to our room, we were only able to reach the front desk to request a golf cart to pick us up at our room to go to the valet station on one out of three days. The other two days we were on hold with the front desk for over 20 min and no one ever answered, so we had to walk in 90 degree heat & humidity. We were told there was an issue at the front desk.

After we booked this hotel, we were notified of the renovation. It was too late to change at this point. The hotel room itself was disgustingly dirty. We were moved to another room the next day. It was better but still filthy rotten and dirty. I do have pictures of everything. You have to pay $30 a day for parking because they only have valet the main pool which was the drawer to go. There was under renovation so we couldn’t even use it. They did have a smaller one.. the valet manager would not reimburse us the $30 per night for the valet however, the hotel did reimburse us the resort fee of $28.00 per night since the amenities you could not use

The most disgusting hotel I have ever been to. We checked in reviewed the rooms and left immediately. No apologies from the front desk. When I followed up with them the following week in hopes of getting a refund, they informed me that these issues have to do with the housekeeping department and not technically their responsibility. DO NOT GO.

A lot of construction currently made things very hard to access. Rooms are very dated. Need updated and refreshed.

The picture this resort uses is a big pool. This is false advertising as this pool is under construction. Construction and fencing everywhere. They have the construction workers LIVING at the hotel and standing out shirtless, smoking cigarettes grilling off grills on the balcony. A rat ran out in front of my feet. There was something dirty like feces on the duvet. Totally a nightmare

Stayed there last weekend.The big pool is closed due to renovation till November 2025. That was disappointing-no one told us about it. Valley parking is 30 a day,the room did not have a fridge - unless you want to pay more money.Food at the restaurant was great,smaller pool packed.The phone in the room was not working(they are replacing them).First room we got room 333 had a big stain on the carpet, bathroom was broken- we moved to room 352 - few hours later AC stopped working-they fixed it,but it died in the middle of the night again.Beer 8 burger 18.Service nice.Will return when pool is open.Sharon gave us 50 bucks off from the total price.That was nice!Make sure you ask what you get for the room you reserve.In general it was ok.We don’t golf and play tennis though.If you do -nice place to get away from work.

The room had spiderwebs and dust no refrigerator

The stay was unfortunately shorter than planned due to the fact that when doing checking we were advised as other guest did too at same time of the nicer and bigger pool being closed for construction. The pool was the mainly attraction to the family start so we end up making pur stay shorter one night rather than two Would love to go back after renovation is done Just wished I would have known about this to avoid waisting precious family time

This isn’t a great review so I’ll start with the good. The valet was fast and golf cart drivers were amazing. Very friendly and helpful. If I ever go back it would be because of them. The hotel is very old and run down. It seems like they’re in the process of renovating. However, nothing was as advertised. I specifically booked because of their accommodations. The pool area was closed and under construction. The restaurants on property were closed for renovations. The rooms were dirty. The carpet moldy. The bathroom leaking. You have to valet because there’s no selr

I chose the property because of the advertised pool and resort like feel. Everything was under construction and everything available was expensive plus not explained.