Saddlebrook Resort

No hot water the phone does not work in the room. There is no fridge bedbugs terrible experience.

The resort may have been great in its hey day, but the suite we were given was very, very outdated. The rugs were stained and the furniture was soiled. We checked out the very next day. Will never stay there again. Thankfully Expedia gave us a $100 cash allowance to cover the inconvenience of having to find a new hotel.

construction

The property is under renovation, and they don't let you know about the amenities, like their pool, and restaurants. The noise of the construction starts early, the workers are cutting down trees with chainsaws in the morning. Upstairs we had a family, that stepped so hard, that it knocked down the light cover in one of the bathrooms. My room was so 1980s it smelled like mold. We bought a room deodorizer to help with the smell. We lost power in the middle of the night, and the room was so hot. I'm aware they gave me an upgrade, at no charge, but it was right in front of the pool. I mean the resort is so big. I could have been on an area without the construction traffic. It was also my birthday (60) and the Dempsey bar told me they were closed, while having two customers sitting there. The bell men and valets are the only part that was worth it. I'm never coming back, letting my friends know how it went at Saddlebrook resort . . .

I didn’t like the every 4 day maid service. The hotel keeps car, we needed to call for cart transportation to our car. Big pool closed, Over $50 a day for valet and shuttle. Couldn’t access our shuttle to catch our early flight

Like the pool, staff Gina was helpful, the Spa was closed the whole 2 weeks I was there, the jacuzzi was dirty and no one never cleaned it someone just put a closed sign and left it dirty. This is a golf course so I wouldn’t recommend this place if you just want to get up and go instead of calling someone to drive you to the front in order to get your car. The go cart drivers are very nice and pleasant.

Very clean and the staff was very professional

Rooms and hotel beyond outdated ! Dirty floors & bathrooms. If it was ever updated this would be a great resort bc the location is great

Property was ok but not what we expected trash outside our room. Chairs thrown in the water behind our room. Room was loud and not clean.

Disappointing Stay - Under Renovations - Stay Away! Check-in staff was rude and unwelcoming rough way to start our trip. One of the more frustrating parts of our stay was the need to be shuttled between our room and valet desk. The room was extremely underwhelming. It felt old, worn down hence the renovations at the resort. To make matters worse, the sliding glass door in our room had only a sheer curtain—no privacy whatsoever. Anyone walking by outside could see directly into our room, day or night. That is completely unacceptable and made us feel uncomfortable the entire stay. A particularly unpleasant moment was when I went to get ice. The condition of the room that housed the ice and laundry machines was frankly shocking. The ice machine appeared to have been out of order for years, and the area was filthy — not something you'd expect to see anywhere, let alone at a resort. It was genuinely unacceptable. That said, I do want to acknowledge the valet staff, who were timely, friendly, and seemed to be doing their best to make guests feel taken care of. They were a bright spot in an otherwise disappointing experience, and their efforts did not go unnoticed. This resort clearly has potential, but it’s currently falling short in too many areas. Until significant improvements are made, I can’t recommend it.