StayInn Gateway Hotel Apartment

Check in with ease. The apartment comes with all the utensil needed for cooking and even washing machine! The pool is very family friendly. Sauna and Steam room is good enough for a few lads to enjoy. It's just like second home feelings! It will be great if hotels can provide mini laundry detergent and dishwasher liquid for convenience =) Breakfast however is a disappointment. Serve more varieties eg: scramble eggs, croissant, local kueh... Coffee is very aroma tho.. Love it!

Sadly disappointed by the Ariva Gateway. It's more a 3 star facility which is let down by the age of the building. e.g.: Of the 6 lifts, 3 were unserviceable. ... a situation made worse by the fact that reception is on the 4th floor (and the hotel also starts from the 4th floor) and hence the left is shared with all commercial users of the building. Breakfast is also very simple. The staff tried their best and were very responsive. I think they are really being let down by the building and hotel owners.

Expected the hotel to be more beautiful

Good price! just the WiFi in the room is not really working. All other things are fine.

Location is good and hotel staff very helpful. But room wifi cannot connect at all. Need to go lobby.

Good short stay, just walking distance to food and other attraction... need to improve wifi internet service...

To get to The reception, you have to go to The 4th floor of a commercial building which is full of worker. Good luck for the elevator, there is only 3 working and t'ils full of worker. The staff doesn't do that much to help you. My Room was on the 6th floor. As soon as we got out of the elevator, there was a really bad smell of moisture. Same thing in The room. We opened The patio door to get rate of The smell, didn't work. We Turned The AC full blast samething. Patio, there was 4 AC unit on my 2 x 10 feet patio (noisy). The carpet and most of The furniture are due to be replaced. Breackfast, I had a look at it and that was enough, I went to eat somewhere else. I was in Kuching for 3 nights so I réserved two more nights in an other hotel, closer to The airport, it was almost a 5 stars hotel for the same price as the Ariva Gateway. This hotel is definately not a 4 stars hotel. This was The worst hotel I had in 2 months in Asia.

A very peaceful ,relaxcing.

Its a pleasant stay but the lift service to the hotel a bit take time because it shared with the other office. The location is very nice whereby we can view the city from the balcony.

We loved the location, roof top pool gave a birds eye view to the city and was a blast for after exploring Kuching city. Another big hit was adequate tv channels to entertain the kids and adults.The front office staff was very helpful.The kitchen area was good though can be better if we could buy small amounts of dish washing detergent and washing detergent for washing machine from front office.Washing machine /Dryer was my favourite. Could not work out the air-conditioning though it did work with random pressing of buttons.The biggest let down for me was the showers. The walls could do with a bit more scrubbing or change of cleaning agents.I hated seeing the mould in the grouts and some water seeping onto the bathroom floors after a shower.