Sleep Inn & Suites Newport News City Center Area

The room was not cleaned, there was blood spots on the comforter & the tub of the bathroom had dark spots around the tub. I asked for extra face towels where I saw brown marks.

Was close to the things we were doing while staying in VA

The bathtub could’ve been cleaned better and it really backed up when you showered. We couldn’t change the channel on the TV or the volume. Property says No Smoking, but smelled very strong of marijuana.

Location was convenient.

Room smelled of strong of marijuana. Baseboards and corners in bathroom and around toilet were thick with gunk. Bedside stands had sticky residue and floor had hair and dirt. Bath towels and comforter had obvious stains. Front lobby was so cold staff wore coats. Guest WiFi was odd and didn’t work. Tv cable box just hanging. Had to rig it so the remote would work. Tv had no internet, so couldn’t stream. Shower curtain stained and water pressure subpar. Only stayed two nights and room was located on first floor, but every time I passed the elevator, it was either closed with out of order sign or the doors were standing ajar and elevator was off. The noise was terrible. The doors need oiled and we could hear everything above and beside and outside of our room. Nobody was rowdy, there just didn’t seem to be any insulation between rooms and floors. I’m accustomed to and perfectly fine with a basic hotel room. But a room lacking cleanliness and bad odors are a big deal to me. I probably would have shrugged off the other complaints if the room had been clean and without odors.