Comfort Inn & Suites

The property was decent. The rooms nice, roomy and comfortable. The breakfast was great. Eggs, sausage, make your own waffles, fruit, cereal, and much more. The staff were friendly and accommodating. The area was safe and convenient. Shopping was within a 5 -10 minute drive or less as well as family fun activities and restaurants.

Was not a bad hotel room however security is apparently low priority because one of the outside doors that goes straight to the room does not require a key card to open the laundry room door handle was missing making it hard to get out of it

Shower head always broken. Otherwise satisfactory

Well to when got their the lady at the desk wash rude and didn’t even take cash app… and then she was just rude.. everything thing else was fine

Property was great just a problem woth vending machines couldn't get a drink

The pool was filthy and the gym was nonexistent. Altogether the place was pretty dirty. They constantly had a sign at the register that said we'll be back in five minutes, even if they were there.

Service sucked had to reactivate my room key twice only one ice machine working in the whole building

I called 2 months ahead of travel and explained we were coming for a wedding and needed to check in 1 hour early to change. I was told it would be fine. When we arrived told us there was no early check in and if there was it would cost $30. Also the ac thermostats in both rooms messed up. They were clean and breakfast was good.

Literally the worst hotel experience ever. And I travel A LOT. The hotel is called Comfort Inn AND SUITES, & I reserved and paid for a suite. Upon arrival, I was provided a key to a room only to walk into a tiny room with dirty and wet clothes all over the floor, food and food containers scattered all over the room and a horrible smell. Upon returning to the desk to point this out, they sent me to another room however this new room was also tiny and was NOT a suite. Upon returning to the desk again, I was told by the employee that this location does not have suites. I asked a clarifiying question of whether they just didnt have any more suites available at the time or if they literally have no suites at the entire hotel. The employee said they do not have suites at that location, despite their name and despite the website saying they had suites available. I tried to cancel my reservation but the hotel refused. No refund. And they wouldnt even change or discount the price of the room since they wanted to move me to a smaller room. ZERO accomodation or discount for this. Needless to say I will never be back and I would advise everyone to stay clear of this place. Not only was it filthy, the customer service was horrendous and they refused to fix their own mistake. STAY AWAY!

After having a nightmare check-in at another hotel, they were able to get me a room at 1am quickly. The room was nice and cold. The bed/bedding are very comfy. Good water pressure in the shower, the front desk was also friendly and helpful. Only complaint would be the towel situation, I was not able to get 2 extra towels for our room without giving 2 used towels back in return. Very strange never encountered that before. Other than that no major issues.