The Blue Water - Geoffrey Bawa Heritage Resort Hotel

Staff were extremely friendly and the hotel is beautiful on the beach.

Some parts of the hotel are aged and not maintained like some of the toilet seats are damaged and sheets have some small stains.

Great space and nice pool. Staff were very welcoming. Rooms fabulous size and very comfortable. Restaurant was good and offered good choices. Some restaurant staff not as friendly or good as other staff around the hotel.

Was expensive compared to other accommodations in Sri Lanka. For this reason it was a little surprising we had to prophase additional water for our room. It should be free for the price of the stay. We arrived at 6pm and our room wasn’t ready which was disappointing. The room wasn’t spotless but ok. Cleaning was better after first night.

Everything

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Lovely pools leading onto the beach, which is fine for walking along and paddling, but would only suit strong swimmers. Good sized room with sea views beyond the pools and tree filled garden. We enjoyed the buffet meals- there were always Sri Lankan options, but various international dishes each day.

Cannot fault the staff working really, a few minor issues but overall helpful. Room was lovely and spacious. Pool and surroundings were beautiful.

the management (all bar about 2) are absolutely useless day in day out, always a problem each day and painful to resolve. the cleaning of our room was poor, on the surface fine but I came home with dirty black pyjama bottoms on the cuff (they were white) because the floors weren't cleaned once throughout out 11 day stay. Nothing moved, only made my sons bed twice and didn't have enough towels or pillows at all to cater for the 3 of us in the room. my son is also special needs so I had to bring my own food as I was prepared that the options may not be adequate for him and getting a simple bowl of plain pasta made that I brought with us and paying them for it was painful. Luckily we met some helpful waiters that when they were in working were able to help with no bother. (defiantly who you meet in this hotel)