Orchid Eilat

My wife and I don't get away alone that often. My work often involves hotel stay overs alone. We decided not long ago to get away for a few days. We chose Eilat as our destination and unexpectedly ended up in the Orchid. We are so happy we did. We loved everything about our experience there; #1 The phenomenal service. #2 The unique village where the hotel is located. #3 The food. #4 The room. #5 The pool. We enjoyed ourselves thoroughly!

relaxing holiday

Orchid is very nice place for family vacation. There are pools for any children's age. In opposite, it might be unacceptable for disable or old people. Non standard solution. Fantastic breakfast, etc.

Nice people and Best location hotel in Eilat with amazing view but unfortunately poorly maintained to an extreme level: dirty public areas, including lobby/pool toilets that can't be used, garbages overflowing and not emptied from the prior day and tables by the pool so dirty- never cleaned for at least 2 weeks - I was there twice to witness. outside my room there was food left I call There was nobody to help when you arrive with the car, with the parking or suitcases. self service for everything. In The room:old and not maintained, minibar was empty and no water were offered! in 45 degree Celsius, The price of 5 starts , but the hotel worst then motel. except the view. random towels service in the room, sometime missing face towels, most time no leg towel, one day no towels at all -when we come back from the beach . under my balcony we had small roof full of cigarette buds cans and wrappers. I had during my 2 visit 3 rooms and it was true for each room. they charge us $500 for first stay and over $600 for my 2nd stay, outrageous as we expected 5 starts hotel for that, not hostel.

Small room without extra bad even we paid for

it's an older hotel but it's super nice and fun and free. great stay away from all the busy hotel strip. feels very much like a vacation. and while breakfast could have been more upscale and cleaner and some renovation is in place, I still loved my stay there.

Horrible experience, Had bed bugs and got bitten all over. Worms and cockroaches in the rooms. We complained and the receptionist told us “well we are on a mountain and these things happen”….. Both of our replacement rooms were in the same state. We didn’t even get half off our stay.

Almost everything in the 2 rooms we had was broken/old/needs maintenance. Service was very poor and unprofessional.

Away from the chaos of the rest of the hotels. Nice to be out in a quiet area with a beautiful view.

This isn’t a 4 star hotel. Maybe 3 at best. The last time I was here was about 30 years ago and it is exactly the same as I remember it, which is to say the place clearly hasn’t been invested in or upgraded since. Stray cats absolutely everywhere, including sitting around reception and lounging on all the chairs at breakfast, really quite off putting especially if you don’t like cats. Rooms are fairly unappealing inside, lots of scuff marks everywhere and general wear and tear - and we had one of the more expensive lodges. The lodge we were in featured a vertiginous loft area for kids to sleep in that’s entirely unsafe for small children, given the almost vertical ladder you need to climb to get up there, surprised there haven’t been more accidents. Cleaning service is pretty appalling - we were there for a week and the sheets were not changed at all, despite requesting it multiple times. Baths are tiny and don’t have proper plugs, just a sort of disc that goes over the hole but doesn’t fully cover it, so it’s useless. Breakfast and dinner looks appealing as the buffet is wide ranging but the food was often greasy and under seasoned, and I couldn’t help but notice that people tended to stick their fingers into it to grab what they wanted when they were passing by. More seriously, the behaviour of the staff around the dining room was some of the worst I’ve encountered at any hotel, let alone one purporting to be a 4 star establishment. It goes beyond the slightly blunt Israeli style, and my large party, most of whom live in Israel, were quite appalled. This included shouting at one of our group for sitting waiting at a table at breakfast for the rest of us to arrive, no attempts to come up with solutions for our large party at dinner when we’d booked a table ahead of time and they’d clearly overbooked the hotel, rudeness when we’d booked a tuk tuk for a specific time and they’d got the time wrong, and so treated me like I had taken leave of my senses…the list goes on. This was partly due to the hotel clearly overbooking itself, and not having enough space to accommodate all guests for meals, which made most evenings very uncomfortable. One of the only members of staff I encountered who was brilliant was Alon, the very popular and charming omelette guy at breakfast who makes them to your specification.