DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island

The hotel is amazing. All staff treat you with great care and kindness and you feel at home. The resort is away from the “mainland” and connected with a very short boat ride so you get a more private resort feeling. With the right investment this hotel can easily become a Hilton or even more, as it is looked after very well. Ignore all the bad reviews written by spoilt people that don’t appreciate local customs and lifestyle. Here you will be treated well and took care of by everyone.

The first 7 days were exceptional! The last 5 days were equally miserable. I got campylobacter (verified by lab PCR test) while staying at this resort. I only ate at this resort. I did not drink anything that was not from a bottle, a carton, or a can. Because I was allegedly the only one who got sick (How can a patron verify this?), the resort refused to accept any responsibility or offer any compensation. This is very disappointing from an international hotel supply source! I strongly recommend against staying at this resort if you would like to enjoy your Fijian vacation.

The grounds and the atmosphere of the resort were excellent, and the staff were very friendly. However, there were several negatives as well; the resort is very isolated - getting to Nadi Town (the closest place of interest) is, at best, a 30 minute, FJD40-60 trip one way. Getting to other resorts to eat at is another 10 minutes and FJD10-15. And the main reason that this is a problem is because the food options at DT are extremely limited. At lunch, only a snack bar and single restaurant that has only 11 items total on the menu are accessible. Dinner is better as they open a grill with a better menu, much of which is delicious. We also had a few problems getting our room cleaned and, although the air conditioning worked fine earlier in the week, it was definitely struggling towards the end (which explained the unsolicited call from reception on the second day asking how the air con was). Overall, we enjoyed our stay but I would go elsewhere in the future.

We absolutely loved our recent stay at Double tree Fiji. This place is the perfect spot for a certain type of traveller and as long as you know what to expect, you will not be disappointed! Sonaisali island is located 30mins or so from the Nadi airport and costs about $65 FJD to get there. It’s a bit further than many of the other hotels on Denarau and although taxis are easily accessible, there will be more travel and additional fares to account for if you are intent on doing day trips and excursions. If you simply want a relaxing holiday where you can enjoy a very cozy and welcoming resort environment, this is your place. The staff are fantastic - the gardens and tree life around the resort were maintained everyday. Everybody was friendly and greeted us enthusiastically with a cheery ‘bula’. The breakfast buffet was amazing and offered many healthy options, perfect also for my spouse who is vegetarian. We often ate an early dinner at the end of the lunch sitting (closes 4 pm) and found the prices extremely reasonable. For reference, a small flat white was probably the equivalent of a 6oz at home and cost only $5 FJD (25% cheaper than NZ). I have seen many comments about the facilities looking tired but they get the key things right at Double tree - the room was spotlessly clean and staff worked hard to maintain the grounds. Insects and birds are a natural part of island life but we saw staff doing their best to minimise their impact during our stay. For example, a bird netting was set up to prevent opportunistic birds from taking food scraps from tables. The beach lounges look out to a massive expanse of sea and was where we spent most of our days. There is no beach to swim at but the pool more than compensates for this. If don’t normally write reviews but I want Ted to acknowledge the staff working at Double Tree and all their efforts! We will be back.

This is by far a 2 star resort. We arrived and got to check in early which was great. However our room was not clean, had dead bugs, TV didn’t work and a roach on the ceiling. A housekeeper came into tidy up but I had already done it with my cleaning supplies I brought. A service technician came into fix the tv. Then hours later a can of bug spray was bought in for us to kill the roach. The dining room had birds flying around and pooping everywhere. No one was trying to prevent them. We had to go through several tables to find a clean one. We ordered a pizza to share and would have been better off with a frozen pizza. Breakfast was undercooked and had very little to select from. Way over priced and overrated.

I was truly privileged to spend an unforgettable time at the DoubleTree by Hilton Fiji - Sonaisali Island. As someone who's been strictly gluten-free and dairy-free since 2020, finding exceptional accommodations can be a challenge. The resort's pastry chef, Bruce, went above and beyond. His creativity shone through in every custom creation—think gluten-free, dairy-free pastries bursting with tropical flavors like fresh mango and orange marmalade (I've attached a photo to capture the magic!). The journey from the US to Fiji is undeniably long, but oh, so rewarding—the moment you arrive, the turquoise waters and swaying palms invite you in. The bure was delightful, with impeccable climate control that kept things perfectly cool amid the humid island breeze, blending luxury with that authentic Fijian escape. I particularly enjoyed the mornings at breakfast, savoring Bruce’s personalized delights, and the serene evenings unwinding on the island, toes in the sand under a starlit sky. This resort is a must for anyone seeking relaxation and thoughtful hospitality!

Just had another sensational stay at Double Tree Fiji Sonaisali Resort. Been coming here for family and business stays for many, many years and the Resort under GM's Leadership of Shanaka Perera has the Resort looking the best I have seen in some 40 odd visits, the team is amazing, facilities spotless and food and service above expectation, Thankyou we had a wonderful time and be back soon.

This is a fine hotel with a great location. The hotel is located on a peninsula, but you can not drive, you need to park a car in the hotel parking lot on shore. The trip across on a small boat works fine and is only 5 minutes 24/7. The beach has the same issue as many other hotels on the west-coast of Fiji: A wall and lava-rocks are placed, so that there really is no beach! You should plan for using the pool all the time, which is fine enough, but nobody tells you in advance :) We had a beachside bungalow on the southern side of the main building and we had approx. 700 meters up to the restaurants! If you have trouble with walking make sure you get a room close to the main building, as it's quite a long walk. If you get the last bungalow I would think it's over a kilometer to breakfast AND back again! When we arrived, the bungalow had been offered to someone staying longer and was not ready at checking-time. We accepted the wait for maybe 30 minutes more, but when we arrived at the bungalow cleaning was still working on it and the floors were completely wet, not the best experience... On our first night we wanted to have dinner in the outdoor restaurant instead of the normal "all-inclusive-buffet" thing in the main restaurant. Showing up we were greeted with: Have you not made a booking? No. Our next available time is 19:00 - it was at 18:45. The restaurant was almost completely empty on 25 tables with 2 tables occupied. That seemed to be a bit arrogant... We asked if we could sit somewhere and have a drink, but that was not possible according to the waiter! I guess it was because drinks are picked up from the poolbar and that would include a little bit of work for the waiter.... We went to the poolbar on our own, only to meet a waiter that said happyhour was over and we could not get beer! We didn't request any happy hour prices and after some discussions "he started working on finding beers".... it took some time.. At 19:00 we had had our beers and got the now "booked" table in the restaurant, ordered food and drinks and the waiter went to the poolbar to pick up drinks.... This is not acceptable behavour in a 4 star hotel, get out of the management office and check your staff. At another time we had to give up getting drinks at the poolbar, as the two people working there chose to ignore us, although it's difficult when you're on the "wet" side of the bar.... Around the world happy hour is you order one drink and get another for free. Here you can choose a limited number of products and you get a 20% discount... Don't call it happy hour, if it's not happy hour!

Stayed 10 nights as solo traveller. Walked the facility different times day/night and felt safe. Staff call you by name and are amazing people like youve known them forever. Very helpful and obliging. Good place for families also. Food good but i would have liked a fruit platter option. Would recommend.

PROS: Very large room with balcony on the ocean side. "Bula" on the bed as a welcome. Very large bathroom with both bathtub and shower. A/C works great. Seems quite popular for families with young children. Show on Fiji night was very good. Boat ride to the island was unique and kind of fun. Staff are friendly and porter service was very helpful. Pool is nice and not too crowded during our visit. CONS: Hotel is isolated and distant from the rest of the resorts that are mostly located on Denarau Island. Reservation for taxi to/from the airport and the resort is unreliable when reserved in advance. Ran out of some foods very early at the Fiji night dinner. Needed service on bathroom door that was off the track. Staff dutifully took note of the work needed, but no on showed up to fix it.