Fairmont Heritage Place, Franz Klammer Lodge

Ubicación excelente

esta un poquito¨viejo¨, le vendría bien una renovación

check in was quick and valet were friendly. there was no wait ever when we needed our vehicle. the pillows were really weak, but the beds were comfy. the steam room was out of service and when one pays close to a grand nightly and counts on all amenities to be operational and usable, it’s really frustrating when they aren’t. we asked for some essential oils so that we could use them in our stream shower, since we couldn’t use the hotel steam room, but they were not accommodating in the least, & offered to sell some to us. how cheap! it demonstrates how little customer service matters to them. the outdoor hot tub was never above 100, which is also disappointing. especially when it’s really cold out. hot tubs should be at 102-106. we mentioned this, and asked them to turn the temp up, but were told they’d let engineering know, but i doubt they did, bc it takes little time to heat up a few degrees & it was 99 degrees the next time we went to enjoy it. due to the fact that the establishment didn’t value us as guests, we would certainly stay elsewhere in the future.

Our second time staying here - the perfect spot! The staff was very accommodating and helpful. We will be back!

The indoor outdoor pool was really nice and being close to the Gondola was great. The room was very clean and very nice. The bed was really comfortable.

very dated furnishings

Everything about the place was great, but I did miss having air conditioning. The area offers a wide variety of food options suitable for all age groups. They even have an oxygen bar available, which can be helpful if you experience any breathing difficulties due to the high altitude. The scenic beauty here is simply unbeatable!

Lovely stay in Telluride at the Fairmont. Only negative was no air conditioning which I was not aware of in advance.

BEAUTIFUL hotel and property. This resort could not be better placed in Telluride. The views, the activities and the restaurants are top notch. The staff is friendly and they go out of their way to help you. We have traveled to this Fairmont 5 times and can’t wait to come back.

Great place to stay with the kids and very easy access to ski school and slopes

"Dated" is an interesting word that might mean different things to different people. But to the frequent traveler it simply means - "old" and "worn out". Such is the place that the once staple of Telluride Mountain Village hotels - The Fairmont Franz Klammer - finds itself in 2025. While it's had plans for renovations for some years, none have come to fruition. Meanwhile, the thin doors - which loudly trumpet the many children running down the halls - and worn decor and musty and mildew smells just keep reminding you that this place is in desperate need of a face lift if not total and complete tear down. That's not to say that its location and proximity to amazing skiing isn't the best in Telluride. It is. Also, the staff and management seem to be trying their best to make good out of a difficult, if not, insurmoutable situation. With the Madeline next door under constant renovation while consistently raising prices and the new Four Seasons on the way - the Franz hasn't much more time to waste...