Drury Plaza Hotel San Antonio Riverwalk

Immaculate hotel close within walking distance to everything! Valet parking was superb and housekeeping were excellent in keeping our room clean! The front desk were great as well. However it seem that they were short staff and no one ever answered the phone in a timely fashion. Other then that it was a great hotel!

We loved our stay at the Drury Plaza Hotel. Room was comfy and clean. The staff were all so amazing - friendly and helpful. The breakfast was wonderful...the waffles were a treat every day. The happy hour with 3 drinks per person and food was almost too good to be true! Location is excellent...there is Riverwalk access downstairs. Hotel lobby is beautiful, and even has a small convenience store if you need something. We would certainly stay here again.

Convenient to river walk can go down and have direct access.

We went during state basketball championships so of course rates were higher than usual.

Ideally placed property. Don't wait until too late to realize that this is actually on an island. The riverwalk goes around the property. Located in front of the Cathedral so you are able to visit the Light show at the cathedral at night- Marvelous. 1 block away from the "Lock" bridge. A bridge with padlocks attached by couples who swear they will remain together forever. According to our Riverboat G Rio boatswain, her brother has 3 locks on the bridge. Been married 3 times. Only 3 blocks away from the Briscoe Museum. Do not miss this gem. Steps away from Casa Rio, Bourdo's, so you can eat your life away. Talking about eating.. You don't need to go our because the evening 5:30pm complimentary meal and 3 beverages per person, is more than enough. Tellers' Bar, has great cuisine. The Pizza is unparalleled, (according to my kids), and chicken wings and Caesar's salad to die for. While there was some direct in the public walkways to the room, the team at the hotel, kept going to pick up after guests who would leave 'stuff' behind. The staff were friendly and professional. I loved the lady Miss. Polanco who checked us in. Mr Brian, who bussed our tables at breakfast and at evening dinner, the Valets - simply awesome. The breakfast reminded me of being in a Caribbean all-inclusive. - We ate continuously. My kids spent all the time in the afternoons in the pool. Great views from the pools. Unfortunately, I wasn't able to spend with my wife, as I was working. Thank you

This hotel is amazing. The aesthetics are breathtaking by itself, but after you add in the amenities provided with your stay, there is no better hotel location that I've ever experienced. The rooms are extraordinarily comfortable, the wi-fi always worked, the rooftop pool and hot tubs were always in good order and there was plenty of space to share with the other guests. The kick back reception and breakfast were both of the highest restaurant quality. Last but not least, the unquestionable convenience of being able to take the elevator to the Riverwalk was the cherry on top.

Overall, I had a pleasant stay. The staff at check-in were very attentive and polite, which made a great first impression. The breakfast options were decent, and the evening kickback is a big plus- especially for families with kids, as it really adds convenience and value. The room itself was comfortable and met expectations. However, cleanliness could have been improved, as it didn't feel fully up to standard. Despite that, I would still consider staying again due to the service and amenities.

The main issue was cleanliness. The bed sheets had visible stains, and there was hair (blonde hair, which no one in my family has) on the bedding. The toilet also had hairs inside the bowl, which required flushing to clear.