Shangri-La Chengdu

Large room with comfortable bed. Helpful and friendly concierge staff. Right opposite the river with vibrant nightlife. Convenience store downstairs.

Probably just the fact that we arrived the day before preparations started for a wine exhibition. Many areas of the hotel and lobby were hoarded up to set up booths for the exhibition, so we were unable to enjoy the hotel much. However, the room was great.

By far was the nicest place I stayed in my time in China and definitely nicest hotel I have been to fullstop. Location is great, right across from that cool bridge, near bars etc. Rooms and hotel itself was very nice and service was great

Didn’t like that I hadn’t booked to stay longer

Location

Non

The location.

Very few people speak English, it’s incredible but the staff of a hotel of this level it’s not trained to deal with western tourists.

Executive Floor suite was spacious (including the tub in the Master bath-- nice bath salts too); loved having two restrooms and the placement of the living area restroom was perfectly private. Rooms are soundproof and that was SO appreciated. Not always the case in some of the newer built 5 star hotels. The food on the Executive floor lounge consistently WONDERFUL; we felt the variety was engaging even on a 5 day stay and didn't feel the need to go downstairs. The view from the windows sweeping as well, with the river below. Even if the interior can feel a bit dated the quality of service and cleanliness all there and then some. Kudos to the staff on Executive floor for their attention to service detail!

it was kind of amusing that these two huge heavy massage table size "executive' desks with equally gigantic "executive" chairs took up a third of each room. I think those could be removed and replaced with a simple glass top desk surface and sleeker/better desk chair; it would give the room a less crowded feel. I ended up on the sofa with my laptop because the chairs were too large and low over a long period of time. You'd have to be over 6 feet to fit the chairs correctly. I don't think Executive Floor room designs should cater to the almost non-existent population of white male travel executive these days. The woman's locker areas with steam and sauna were fantastic. Locker rooms very clean. I used the small room off the main weights area to do yoga several times- it had enough privacy with only 2 entry doors so the outdoor machine noise wasn't too disruptive. Would help to have better wipe down materials for the mats. I had to go searching for something. I also noticed that others who used the space left mats and rollers out and they were still there the next day.

L'equipement etait acceuillant

Un pet loin de Chun Xi ( 春熙路）road