Hotel 1492

I generally love using small family owned places to stay. I don't expect 4 star accommodations, but I do expect at least a clean, non hazardous room. My first room: No water at all came out of hot water faucet. They came and made a show of looking at it, but clearly they knew about this issue. Lots of mold on walls in the room and on the shower curtain in the bathroom. Very dingy room overall. Modern TV worked fine. I complained about the room and they gave me a different room: Mold on wall in shower (not as bad as 1st room) Bathroom window broken and wont close. No screen on it. Hot water didnt last very long. Old tv. No remote. Volume button broken. Bed felt really damp. I luckily had a small blanket in my luggage and wrapped myself in that so I couldn't feel the damp bed. No place to put luggage but on floor. Door opens out...could become trapped in a fire. The next morning i told them I was checking out and they offered me another room that had 4 or 5 beds in it, and when I tested the water, there was no hot water so I refused it. They then offered me a 4th room but the current guest was still in it so I couldn't check it. After 3 rooms being unacceptable, I declined and asked for a refund for the 2 nights I wasn't going to stay there. I also asked for a refund of the 2 breakfasts I had paid for separate from the room. The desk person said she had to wait until the next day to do a refund as my payment from the day before hadn't registered yet (a lie) and to send her an email the next day. I sent the email and she told me because they offered me a 4th room and I declined they would not refund my money. They also did not refund my money for the 2 breakfasts I was not there to eat. Eating area: Dirty floor Dirty table Broken down rusty thing in garden Raggedy unkempt garden Muddy ground Whole place felt unclean and damp. This could be a charming hotel if they would clean it and fix the water problems. It is within 2 blocks of a lot of very good restaurants. I got very sick after staying in this hotel. I had been in Costa Rica for 9 days before staying here and I can't help but think sleeping in a damp bed and being exposed to mold and maybe some insect that flew in the broken, unscreened window had something to do with that. When I left here I went to KC Hotel which was the same $50 per night price and was very nice. The fact that the desk clerk told me she would refund my 2 nights and then the next day tell me they offered me a 4th room that I declined they wouldn't refund my money is nothing short of trickery and theft of my money.

great location.....noisy trains but they stop at night....Nice family hotel and home made breakfast and sw=owned by a family that cares I do not speak spanish but they were fine with understranding me and getting to right places. Just stay here no a/c and not necessary

We arrived to the hotel on a Friday night and were greeted by Jorge, he checked us in, He put us in a room that had a large screen television from the 1990's the beds were very old and the bathroom had a urine smell. Jorge moved us to another room that was better. They gave us two towels and no towel for the floor. out of the 3 night we stayed only one day our room was cleaned, I really don't think that was in their control because that was the same morning that there was not hot water. We had to wait after breakfast to take a shower in order for the staff to fix the problem. The staff was very friendly and did their best under the circumstances of a very old hotel that has not updated their rooms. The breakfast served was very good, they give you three choices, We had the traditional costa rican breakfast, the Gallo Pinto was very good, and the fresh fruit was fresh, The coffee was o.k, we asked for milk and Jorge gave it to use without charging us. I would suggest to bring ear plugs because its near the train, you can hear the train whistle in the hotel. Also Calle 33, the gastronomy street is nearby very close to Pandelli, Sofia among other restaurants. The hotel only offers breakfast, they had snacks for sale at the reception at inflated prices ($3 for ramen noodles). The wifi is excellent

if you want to nearby everything then this hotel has best location in city.There are so many restaurants and cafes ,bars.If you want to go to others towns or Nicagura it is very close by so by tax only 10 minutes o it about 3 colones .train also close by too.The bus is just one block down of street.You can also to city central like 15 minuets or less.It is safe area.San Pedro mall is very close too you it takes just 15 minutes by walking.If you are going to stay this hotel.If you are going very cheaper price of restaurants or cafe go to San Pedro Mall because it is very cheap to eat there.Jessica and My 24 hours working amigo are supper friendly and helpful.Best hotel in San Jose.

For budget travellers They are nice people but the bed.is last century and the area desolate.

My second stay here and this place is great. Perfect location, some noise from train close to hotel, but ok because it does stop. overnight. Many restaurants, good cooked breakfast and nice people. great part of town and close to everything.

The location was perfect with a lot of fun restaurants within walking distance. The staff went out of their way to help us and resolve the issue of not giving us enough beds for our reservation. I do think breakfast should be included. We had to pay extra for breakfast and then they ran out and we had to buy breakfast again at another location. We were there for a work event, so our main purpose was to sleep there. There was not a usable safe in our room, but I felt the hotel itself was very secure. I would not want to hang out long in the small rooms, but it served our purpose and the price was good for what we got.

The Hotel 1492 is per se very nice: Clean and comfortable rooms, a nice patio and very helpful and friendly staff. The one big downside is the location: Firstly, the hotel is situated quite a bit away from the city center (15 minutes by foot); secondely, it is right next to a train line, which is really noisy (whistling) from 5am to 11 pm...

Good price for what you get, breakfast is included, size of the rooms are ok. Nothing special really but a place to rest your head and in a very good location for the airport (20min taxi) and local restaurants. Very good WIFI signal and speed all around the hotel and you do get a TV and safe in your room. Communal areas are very pretty. However bad points would be:. Train line behind hotel and VERY loud (Horn) and constant (Every 2 mins), Swarm of insects in our room because unable to close window fully in bathroom. Don't speak very good English so be prepared to learn some Spanish. Requested a taxi from the airport to the hotel for arrival and it was a no show because they had booked it incorrectly on the wrong date. They didn't pick up their phone at all which was worrying in a new country and failed to even cancel the wrong taxi they had booked which lead to some confusion later on.

This hotel has two owners Maritzza and her husband, she is an Angel super nice and cool but her husband is a very rude and nit nice at all, he also treat employees like crap and as a costumer a do not appreciated that because Zoila and Jorge were cool with me when I stay there, but because this grumpy old man I will not back or recommend this Hotel. Sorry Maritzza, you were awesome :)