Riverside Hotel

The location by the river with a room overlooking the river. It was very peaceful and the room spacious. Breakfast and dinner were very good and the staff extremely friendly and efficient. Parking at the property was ideal.

The door to our room was difficult to close quietly and with effort. The bath requires black mould remover on the silicon edging and the non-slip bath mat should be thrown out and replaced as it was disgusting.

Well located with good staff. Perfect for a work stopover. I have used this hotel many times during last 10 years and they do seem to have updated something every time I visit.

The staff were very pleasant.

We were in room 404. The level of care taken with this room was very poor, Bathroom tiles not clean. Dirty cup. The wall lights were very dusty and hadn't seen a damp cloth in some time. The worst thing was the fan in the wardrobe. It was a really warm day so i put the fan on, unfortunately I had not checked before switching it on that it was covered in a thick amount of furry dust and crud. Once I switched this on the dust particles filled the room. allergies the rest of the night for me. Very unpleasant. I explained all to the receptionist when checking out, she did apologise and said she would inform the manager. Very disappointing visit!

Good,location. Nice breakfast, two nice evening meals

Long route with stairs up and down to room (312) and laundry room was noisy next door. Slow draining sink and toilet.

Very helpful staff. A lot of facilities included in price - pool, leisure centre, dining areas. Good size room and bathroom. Comfortable quality beds and bedding. Excellent views from all guestrooms and dining areas of the river. Liked bar area - modern and spacious Excellent hotel parking area adjacent to hotel. Good central town location - yet quiet.

Slightly shabby decor in rooms and corridors. Downstairs bar toilets need attention - poor.

Location was excellent lovely views of the river

Good bar / restaurant on hand. Lovely riverside room with view. Friendly staff.

People passing our room talking loudly at 0600.

the spa

the parking was very limited and awkward