Kaanapali Ocean Inn

We were only at the property for about 10 hours as we needed a place to stay prior to being picked up at 2 am for Haleakala. Soon after getting to the room, we spotted a cockroach that got under the carpet. A luau was in progress, so there was music and pounding right outside our balcony for several hours as we tried to get some sleep. Upon waking, a couple more cockroaches were spotted. We were relieved to be checking out. As we were running late for the 2 am shuttle, we did not have an opportunity to discuss this with the staff.

Right on the beach, close to shopping and many restaurants including great food trucks close by. Only thing i didnt like was the roaches in room but they sprayed

Beautiful views wonderful and very helpful staff

Its a nice budget inn. The room we stayed at had direct view of the luau and beach view looking towards Sheraton. The room is decent with high ceilings. Theres not much to really ask for, but overall we happy with our stay. There were a couple of downsides, the AC kept turning on every so often, there is no way to turn it off and it blows cold air. Im always having to change the temperature setting to turn it off. The second downside is that there are pests: several silverfishes and cockroaches noted in the room. There were some dead ones in the bathroom. So place is probably cleaned but bugs get in somehow. i wouldn't stay here again if i had to recommend it to someone.

This hotel should be rated a 1-star and the rate should be at that level. To pay over $200 a night and have bugs, ants and roaches every night in the room is ridiculous. No microwave in the room, ok, but to not have one accessible anywhere on the property is terrible. Water faucets in the shower were mislabeled and broken as well. If you're desperate for a place to stay I guess you can waste your money. I won't ever again.

This is Lao unfortunate. One night in Maui and we are put in this dungeonous room in what looks like a condemned building behind the actual resort. Most of the room around us are gutted out. Moldy smelling room unclean bathroom floors. Noisy close to outdoor kitchen and event location.

Paying a resort fee of 45$ a night plus parking 35$ a night is ridiculous.

The room is clean. Noting else. The hotel charge $35 for self parking. But the parking is very limited. Not worth the money. The door man drove a golf car making a big turn and drop my dinner to go in the parking lot. Not even say anything. The room I stayed has no elevator. The staff only provided minimum service.

Overall it was a good choice

Reserved 2 queens. They only gave us two queens, which wasn’t acceptable to us.