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9.4 / 10 Guest Rating

The Palmer Collective

12-14 Palmer Street, Townsville, au

The Palmer Collective - main view

About the Property

Modern 4-Star Hotel in the Heart of Townsville

Luxurious Amenities: Enjoy a refreshing dip in the pool, relax in the spa, or stay active in the fitness centre. With free WiFi, cable channels, and convenient parking, your stay is sure to be comfortable and enjoyable.

Prime Location: Surrounded by restaurants, cafes, and boutiques on Palmer Street, and close to Townsville Shopping Centre, our hotel is the perfect base for your city exploration. Don't forget to visit the nearby Strand Park with its swimming pool, beautiful beaches, and vibrant community art displays.

Book now to experience the perfect blend of luxury and convenience at our modern hotel in Townsville.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel’s front desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
Deluxe King Room - Photo 6
Deluxe King Room - Photo 7
1/7

Deluxe King Room

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

21 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Deluxe King Room

Non-refundable
Room Only
20% OFF$172.15

$137.72

Includes taxes & fees
Deluxe Queen Room - Photo 1
Deluxe Queen Room - Photo 2
Deluxe Queen Room - Photo 3
Deluxe Queen Room - Photo 4
Deluxe Queen Room - Photo 5
Deluxe Queen Room - Photo 6
Deluxe Queen Room - Photo 7
Deluxe Queen Room - Photo 8
1/8

Deluxe Queen Room

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

18 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Deluxe Queen Room

Non-refundable
Room Only
20% OFF$164.65

$131.72

Includes taxes & fees

Guest Reviews

9.4
Exceptional2609 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness9.1
Service10.0
Location10.0
Room Quality8.6
Amenities8.6
Value for Money9.6
Food and Beverage9.6
Overall Experience9.9

Select topics to read reviews

C
ChrisauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 25, 2026

"Excellent"

8.0
Helpful?
P
Peta & DavidauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 23, 2026

"Excellent"

8.0

The receptionist was absolutely lovely and so easy to deal with.

The bathroom is very small but manageable.

Helpful?
T
TanveerauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 23, 2026

"Very good stay"

9.0

Good

Nothing

Helpful?
S
SallyauAU
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"Exceptional"

10.0
Helpful?
S
SamauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 21, 2026

"Excellent"

8.0
Helpful?
H
HansenauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Exceptional"

10.0
Helpful?
E
ErinauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 21, 2026

"Short but sweet"

9.0

Close to everything, clean and quiet

Overpriced food in the restaurant

Helpful?
C
CarolineauAU
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Terrific - highly recommend"

8.0

Great location and a very warm welcome.

Nothing to report

Helpful?
S
ShaylahauAU
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Exceptional"

9.0
Helpful?
K
KathrynauAU
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Enjoyable stay in the heart of Townsville"

8.0

Clean, modern and stylish decor and welcoming and helpful staff. Loved the complementary drinks and freshly baked cookies. Great location in the city’s Southbank area. Private parking. Extremely comfy bed.

Helpful?
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