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9.4 / 10 Guest Rating

The Palmer Collective

12-14 Palmer Street, Townsville, au

The Palmer Collective - main view

About the Property

Modern 4-Star Hotel in the Heart of Townsville

Luxurious Amenities: Enjoy a refreshing dip in the pool, relax in the spa, or stay active in the fitness centre. With free WiFi, cable channels, and convenient parking, your stay is sure to be comfortable and enjoyable.

Prime Location: Surrounded by restaurants, cafes, and boutiques on Palmer Street, and close to Townsville Shopping Centre, our hotel is the perfect base for your city exploration. Don't forget to visit the nearby Strand Park with its swimming pool, beautiful beaches, and vibrant community art displays.

Book now to experience the perfect blend of luxury and convenience at our modern hotel in Townsville.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel’s front desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional2609 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness9.1
Service10.0
Location10.0
Room Quality8.6
Amenities8.6
Value for Money9.6
Food and Beverage9.6
Overall Experience9.9

Select topics to read reviews

B
BrettauAU
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0
Helpful?
A
AndrewauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0
Helpful?
D
Darren and VickiauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0

Central to all food stores, the beach and Cowboys home stadium,

Helpful?
C
CASNZ1TOWNSVILLE, QUEENSLAND
Verified booking
Family
Standard Room
Stayed in Jun 14, 2026

"Recommend :)"

8.0

Maria was super helpful and went out of way to accomodate. Place was nice and super clean. If there are no vacancies at Madison Ocean Breeze then this would be our next go to. Recommend. Thank you.

Helpful?
L
LaraauAU
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Good :)"

9.0

Free cookies!! Friendly staff

Helpful?
K
KatieauAU
Verified booking
extended_group
Standard Room
Stayed in Jun 14, 2026

"Comfortable beds, clean, friendly staff, free laundry room. Restaurant below is great."

9.0

The staff were great and the food in the restaurant below was excellent. I like that the rooms are serviced everyday. The staff also lent my daughter a phone charger. Very accomodating. Having access to a free laundry with detergent included was great.

Rooms are quite small.

Helpful?
D
DamienauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

9.0
Helpful?
R
RachelauAU
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Excellent"

8.0

Friendly & helpful staff.

Helpful?
S
SarahauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 14, 2026

"Excellent"

8.0
Helpful?
A
AdrianauAU
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Great customer service, location is excellent and top breakfast"

10.0

Location, breakfast and customer service

All was good

Helpful?
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