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9.4 / 10 Guest Rating

The Palmer Collective

12-14 Palmer Street, Townsville, au

The Palmer Collective - main view

About the Property

Modern 4-Star Hotel in the Heart of Townsville

Luxurious Amenities: Enjoy a refreshing dip in the pool, relax in the spa, or stay active in the fitness centre. With free WiFi, cable channels, and convenient parking, your stay is sure to be comfortable and enjoyable.

Prime Location: Surrounded by restaurants, cafes, and boutiques on Palmer Street, and close to Townsville Shopping Centre, our hotel is the perfect base for your city exploration. Don't forget to visit the nearby Strand Park with its swimming pool, beautiful beaches, and vibrant community art displays.

Book now to experience the perfect blend of luxury and convenience at our modern hotel in Townsville.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel’s front desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional2609 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness9.1
Service10.0
Location10.0
Room Quality8.6
Amenities8.6
Value for Money9.6
Food and Beverage9.6
Overall Experience9.9

Select topics to read reviews

J
JodieauAU
Verified booking
couple
Standard Room
Stayed in Jun 5, 2026

"Exceptional"

9.0
Helpful?
R
RoycrCR
Verified booking
couple
Standard Room
Stayed in Jun 4, 2026

"Exceptional"

9.0

Buena ubicación- cerca de la parte más bonita , buenos restaurantes y bares a su alrededor, el personal de recepción 10/10.

Helpful?
A
amymH3432GQ
Verified booking
Couples
Standard Room
Stayed in Jun 3, 2026

"Best place to stay in Townsville"

10.0

The absolute best staff in Townsville. Great from the front desk staff being very welcoming and helpful. Restaurant has some of the best food and everyone is always smiling. Special mention to Maria at the front desk and Nicole the Restaurant manager, always make it an enjoyable experience to stay here. Our home away from home

Helpful?
T
TuoauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 3, 2026

"Exceptional"

10.0
Helpful?
B
BrionyauAU
Verified booking
couple
Standard Room
Stayed in Jun 3, 2026

"Fabulous and my now go to for my trips to Townsville"

10.0

Friendly staff- courtesy drink for the arrival day, freshly bake cookies if you wanted them. Just such a lovely welcoming place. I sat and did work in their restaurant/lounge area such a warm place. The staff were happy and enjoying their colleagues (I was sitting near a team meeting) whilst being fabulous to the guests.

Nothing

Helpful?
P
PaulauAU
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

9.0
Helpful?
W
WhiteauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

10.0
Helpful?
J
JulianneauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Very Good"

7.0
Helpful?
L
LisaauAU
Verified booking
extended_group
Standard Room
Stayed in May 31, 2026

"Great room, great staff, great food, great location!"

10.0

Everything was fantastic!

Helpful?
J
JervisauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 30, 2026

"Exceptional"

10.0
Helpful?
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