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9.4 / 10 Guest Rating

The Palmer Collective

12-14 Palmer Street, Townsville, au

The Palmer Collective - main view

About the Property

Modern 4-Star Hotel in the Heart of Townsville

Luxurious Amenities: Enjoy a refreshing dip in the pool, relax in the spa, or stay active in the fitness centre. With free WiFi, cable channels, and convenient parking, your stay is sure to be comfortable and enjoyable.

Prime Location: Surrounded by restaurants, cafes, and boutiques on Palmer Street, and close to Townsville Shopping Centre, our hotel is the perfect base for your city exploration. Don't forget to visit the nearby Strand Park with its swimming pool, beautiful beaches, and vibrant community art displays.

Book now to experience the perfect blend of luxury and convenience at our modern hotel in Townsville.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel’s front desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional2609 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness9.1
Service10.0
Location10.0
Room Quality8.6
Amenities8.6
Value for Money9.6
Food and Beverage9.6
Overall Experience9.9

Select topics to read reviews

M
MaribelauAU
Verified booking
extended_group
Standard Room
Stayed in May 30, 2026

"Affordable on the main restaurant street in city."

9.0

Location, reception staff, restaurants and cost

Bathroom didn’t match the property with cleanliness, mould in grout and hair on wall - gave me the impression the bathroom wasn’t cleaned.

Helpful?
S
sharynauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 30, 2026

"Great location- highly recommend"

9.0

The location is great - restaurant on site or easy walking distance to many other options. Rooms were a good size.

Nothing

Helpful?
S
SoniaauAU
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"Highly recommend"

10.0

Clean great location the restaurant below great food Staff lovely and welcoming

Nothing

Helpful?
M
MalenaauAU
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"Exceptional"

10.0
Helpful?
J
JohnauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 28, 2026

"Excellent"

8.0
Helpful?
J
JessicaauAU
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"enjoyed every moment"

9.0
Helpful?
K
KellieauAU
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"Great vibe"

9.0

Compact but comfy, everything we needed for a weekend away. Great location with so many attractions within walking distance. Loved the variety of dining options nearby.

Helpful?
D
DaleauAU
Verified booking
couple
Standard Room
Stayed in May 27, 2026

"Ideal for the occasion"

8.0

Great Location for the occasion.

Small rooms I prefer rooms with a balcony

Helpful?
R
ReneeauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 27, 2026

"Exceptional"

10.0

The location, the bar and grill, the staff were great, the bed was huge and so comfortable. Free washing facilities, free parking in a gated area.

I had no complaints

Helpful?
M
MathewauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 27, 2026

"Exceptional"

10.0
Helpful?
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