Radisson Blu Resort Temple Bay Mamallapuram

We were not staying here so we just had cocktails here and were very pleased that we hit Happy Hour 50%off drinks 3-7pm…only on certain days. We were also able to have use of the beautiful pools for a fee, $1050 Rupees for the day. It served as a refreshing break from the hustle and bustle of Indias pace and sit quietly and enjoy the beautiful garden surrounds. Highly recommend a visit here. We didn’t eat here so cannot comment on that.

Buggy services was very poor room check before occupying could have been better handled faucet gun was leaking

What a lovely place to stay. It is perfectly located at the edge of the town so you can walk everywhere. The room was big with all we needed. It was clean and our housekeeper Ganesh was always making special touches for us to feel comfortable. At the end of our stay he even made a beautiful swan with towels on our bed. Very professional, he was coming every end of day to check if we needed anything. He's a big part of our 5 stars. The food was very good with a great choice at the buffet. We had the most pleasant waitress, I think her name was Puja. She was always helpful, smiling, not in a commercial way. Very efficient and professional as well. A big thank you to her as we didn't see her before leaving. All the gardens are very well look after and all the team working there pleasant. The pool by the sea and the surroundings are a good place to relax after your walk in town. You can walk from the beach to the center and enjoy the beautiful fishing boats. Relaxing stay before our drive through. Very recommended.

What a wonderful place. A special shout out to the Sinbad bar personnel Achintya and Shrabni - they were so friendly and so good at what they do. Thanks.

The introduction to this hotel promotes a luxurious resort by the beach that caters for those looking for relaxation in a 5 star hotel. Unfortunately our experience was very different. We booked this hotel as downtime at the end of a 6 week tour of India and Nepal and based on its rating and description assumed that the comparatively high cost (for India) would provide as with a bit of luxury before heading back to the UK winter. In reality and based on our experience when we stayed this is a 3/4 star hotel that caters for large tour groups and Indian business events. What went wrong: * Comprehension of English was poor across most of the people we spoke to and when things went wrong it was a struggle to resolve issues. Yes we can use Google Translate, but this is a hotel that promotes itself as a tourist destination. * Upon arrival we were asked to state our preferences for some specific items. At no point during our stay were the items provided. Why ask if they cannot be delivered? * Breakfast was in a large open plan restaurant that was a sea of uncleared tables being serviced by staff who wandered around looking disinterested. There were more than enough staff but little management. The cleanliness of the tables and cutlery concerned us. * The Wharf (à la carte) restaurant was not available on our first night due to an event that we discovered late on the day was preplanned. The hotel failed to inform guests in advance leaving the only option onsite as the buffet restaurant (serviced by the disinterested staff). * The gardens and pool area had a small number of sun-beds (for what appeared to be a significantly booked hotel) but no sunshades. The only shade available were palm trees full of coconuts. Thankfully the pool attendant kept moving us to new shade and made sure we were not in danger. * The management we spoke to seemed to accept our concerns and offered little explanation. The said they had attempted to telephone us in our room to address our concerns but as we pointed out we were on sunbeds most of the day and unlikely to pick up calls in the room. They could have left a note in the room, contacted us on WhatsApp or through Booking.Com. Did anything go well? * Jayakumar (the pool attendant) was fantastic in keep us in shade and free from potential injury. We rewarded his good service. * the rooms were good, not particularly luxurious, but more than adequate for our needs and well serviced * the gardens and pool are stunning and very relaxing. Despite the hotel being well booked very few people were using the facilities, (ref my view on the target audience) * The Wharf restaurant was good and the food excellent. The serving staff were friendly and the chefs worked non stop. Thank you If you are reading this and thinking that we must be travellers who think they are entitled and difficult to please I will leave you with this thought. We have stayed in some amazing hotels around the world, some for very little cost, and our judgement is always about the service rather than the aesthetics. Our tour of India and Nepal has been no different. It has been all about the people. If you are looking for a luxury beach resort with good service this is not the place to go.

Room cleaning was good and friendly no issue with them they helped me to find my things room number 119 Dibyendu helped to find my things

Sajen was wonderful and very attentive. Loved the towel art. The hotel is beautiful and the staff is friendly. Would highly recommend. Room 71

Sajen and Raghu have fabulous keeping my room at the resort is perfect condition, they are very attentive to my needs and happy and eager to help. I am in room 76 and their hard work has made my stay perfect!

We really had a great break at GRT Radisson Blu Temple Bay resort. The staffs were very prompt in their services. Sajen, one of the staffs, made sure that we had everything.

Housekeeping boy was very nicely cleaned in my room Krishna swimming pool is very beautiful thank you Krishna good bless you