Beach House Fort Lauderdale, A Hilton Resort

A big shoutout to Shamar (pool& rec) we have been there many times and she rates outstanding in customer service ! Always friendly, helpful and a big smile on her face! When we come, she makes our stay great !!

We would like to leave a very special recognition for Petrone for her outstanding service at the hotel restaurant. Her attention was simply exceptional—always attentive, kind, and truly professional, making our experience even more enjoyable. People like her make all the difference and are the reason why guests choose to return to a place. Despite a few minor inconveniences during our stay, we have decided that we will definitely come back, largely thanks to the remarkable service we received from her. Thank you, Petrone, for a true five-star experience!

We ate at Ilios for breakfast two days in a row and had great food and service. Petrone was an amazing and attentive server who even brought us complimentary mimosas when we requested her as a server our second day. Highly recommend for a delicious, reasonably priced breakfast with impeccable service.

The hotel is gorgeous and the staff was fabulous

Absolutely everything i love about this place. The room and of course the service and all the wonderful workers from Valet parking to the room service. Great 10/10. Amazing job guys 😁

Add a couple more tea cups to the room please 😉And a decaf coffee please:)

Thoroughly enjoyed our visit ! I want to recognize Oriana who provided excellent service at ilios and was so attentive. Truly a gem.

We stayed in the two bedroom Ocean front suite. It was a great size and had a beautiful view. However, the floors were never cleaned during our 6 day stay. The elevators were impossible to get - wait times were insane and they were crowded. At check in I asked for kitchen supplies (you have to request these!). I subsequently had to call two more times until they finally arrived. Beach was full of seaweed and were red flags.

My family has been coming here for the last 10 years. We always loved the beautiful rooms, great pool area, and good ambiance. In the last 4 years we have continously seen a drop in the hotel experience. It starts with the pool. Seems like many days the heat is not on or the pool is closed for repairs. Last year they rented the pool out for a day gor a bat mitzvah. They also rent it out to daycare or swim camps. Gets do crowded that its not enjoyable. Same with the elevators. The service elevators are always broken so they say. I think they dont have any. It takes 5 to 10m to get an ekevator during busy times. Its intolerable. And now to add insult to injury they opened a swanky roof deck bar and use 1 of the 4 elevators only for the roof deck. So 3 elevators serving guests and staff. My sense is this place cant make enough money just on room and food and so they need to use other avenues to make money to the detriment of its guests. When you ride in the elevator you will universally hear people complaining about the decline in hotel experience. Not sure why Mr. Hilton isn't listening. It was a good run. But next year will opt for 4 seasons or one of the dozen other high end hotels on the strip.