The Essex Golf and Country Club

We had a good stay - the pool is a welcome addition - check times families can go in so you’re not disappointed. Staff friendly and helpful. Also we didn’t realise food stopped at 8:30pm so we got a take out. Staff helpful with ordering and gave plates and cutlery etc so no problem. Fire alarm in the middle of the night so all evacuated. It was dealt with efficiently and calmly however not much communication or apologies for disruption from staff the following day. That would have been my expectation. Overall a pleasant stay in nice grounds.

Swimming pool wasn’t open. Hot room with no air con, just one fan. Asked for another as it was so hot but they didn’t have any more.

2nd stay here, great place. Bar only being open till 10pm the only negative for me.

Excellent in everyway

Lovely quiet relaxing stay. Lovely room with nice modern decor. Spa facilities great but unfortunately the pool was closed during our stay but we made use of the hot tub, sauna and steam room. Only reason I haven't given five stars is because the pool was closed and the room (mainly bathroom) could have been slightly cleaner. All in all, a lovely stay, great price for what you get and we will definitely return once the pool is open!

You are captive to the hotel as there is nothing else close by other than driving. This may explain the varied service level. The female staff were friendly and very helpful while the male staff were arrogant and rude. There is no AC and for some reason the room i had was so hot and the worst of all the rooms our group had. While the area is beautiful and the rooms were good - the stairwell areas had cobwebs at the windows and doors so made you wonder the cleanliness of the hotel. Struggle to say i would recommend staying here.

To whom it concerns when i booked there was no mention of the swimming pool been out of action and this was known on the day i booked around 2pm . The lady at reception told us this . Then when i found out this just after the free cancellation time had elapesd i tried ring you but nobody answered . Very peeved about this .

Clean tutu welcoming staff although the check in could be earlier

Very dirty, lots broken, breakfast is a joke Travel lodge would havin been a better option

So much noise coming through the windows from the rooms facing the car park. Beds not smoothly paid. Cleaning of the room was minimalist.