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9.2 / 10 Guest Rating

Ser Casasandra Boutique Hotel

Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310, Isla Holbox, MX

Ser Casasandra Boutique Hotel - main view

About the Property

Luxurious Amenities for Relaxation
Indulge in massages, body treatments, and facials. Enjoy the private beach and outdoor pool. Complimentary Wi-Fi, concierge services, and babysitting available.

Delicious Dining and Refreshing Drinks
Taste exquisite dishes at Esencia restaurant. Sip on drinks at the beach bar, poolside bar, or one of the lounges. Room service and daily breakfast options.

Elegant Rooms with Premium Comfort
Stay in uniquely decorated guestrooms with free minibar items and espresso makers. Relax on a pillowtop bed with Egyptian cotton sheets. Rainfall showers and designer toiletries in the private bathrooms.

Treat yourself to a luxurious waterfront stay at Ser Casasandra Boutique Hotel - book now for a memorable experience!

Facilities & Amenities

Boat tours nearby
Proposal/romance packages available
Parasailing nearby
Area shuttle (surcharge)
Free bicycles on site
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 9 AM to 6 PM.Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite (Garden) - Photo 1
Suite (Garden) - Photo 2
Suite (Garden) - Photo 3
Suite (Garden) - Photo 4
Suite (Garden) - Photo 5
Suite (Garden) - Photo 6
Suite (Garden) - Photo 7
1/7

Suite (Garden)

1 King Bed517-sq-foot individually decorated room, balcony with garden views Layout - Bedroom Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board (on request), and window screensComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

48 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobePrivate bathroomWardrobe or closet

Suite (Garden)

Non-refundable
Room Only
20% OFF$518.39

$414.71

Includes taxes & fees

JUNIOR SUITE Suite Garden

Non-refundable
Breakfast Included
20% OFF$688.6

$550.88

Includes taxes & fees
Superior Room, 1 King Bed, Beachfront - Photo 1
Superior Room, 1 King Bed, Beachfront - Photo 2
Superior Room, 1 King Bed, Beachfront - Photo 3
Superior Room, 1 King Bed, Beachfront - Photo 4
Superior Room, 1 King Bed, Beachfront - Photo 5
Superior Room, 1 King Bed, Beachfront - Photo 6
Superior Room, 1 King Bed, Beachfront - Photo 7
Superior Room, 1 King Bed, Beachfront - Photo 8
Superior Room, 1 King Bed, Beachfront - Photo 9
Superior Room, 1 King Bed, Beachfront - Photo 10
1/10

Superior Room, 1 King Bed, Beachfront

1 King Bed377-sq-foot individually decorated room, balcony with ocean views Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board (on request), and window screens; cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobePrivate bathroomWardrobe or closet

Superior Room 1 King Bed Beachfront

Non-refundable
Room Only
20% OFF$775.14

$620.11

Includes taxes & fees
Suite (Master) - Photo 1
Suite (Master) - Photo 2
Suite (Master) - Photo 3
Suite (Master) - Photo 4
Suite (Master) - Photo 5
1/5

Suite (Master)

1 King Bed807-sq-foot individually decorated room, balcony with partial ocean views Layout - Bedroom Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board (on request), and window screens; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

75 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobePrivate bathroomWardrobe or closet

Suite (Master)

Non-refundable
Room Only
20% OFF$750.88

$600.7

Includes taxes & fees

Suite (Master)

Non-refundable
Breakfast Included
20% OFF$880.7

$704.56

Includes taxes & fees

Guest Reviews

9.2
Exceptional89 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the great food.

Categories

Cleanliness8.2
Service9.7
Location9.2
Room Quality9.2
Amenities9.2
Value for Money9.3
Food and Beverage9.7
Overall Experience9.3

Select topics to read reviews

E
ely
Verified booking
family
Standard Room
Stayed in Sep 1, 2025

"Exceptional"

10.0

Es un hotel excelente para descansar, tranquilo, cómodo, seguro, con un personal y atención excelente.

Helpful?
9
979verenar
Verified booking
Family
Standard Room
Stayed in Jun 21, 2025

"Nice and cozy boho hotel"

10.0

We really enjoyed our stay at Ser Casasandra. The pre communication with the reservation was very reliable, friendly and guest oriented. The food at the restaurant as well as the beach bar is absolutely amazing! The majority of the service team is really nice and attentive. We liked the small and cozy vibe of the hotel and would for sure recommend it anytime. Only housekeeping could be a little better in terms of cleanliness of the bathrooms and rooms or outdoor area - absolutely not dirty, but they could be a bit more precise.

Helpful?
P
PAULINA
Verified booking
family_with_children
Standard Room
Stayed in Jun 13, 2025

"Exceptional"

10.0

Beautiful hotel and the staff was so friendly.

Helpful?
D
DannymucciogbGB
Verified booking
Couples
Standard Room
Stayed in Jun 6, 2025

"One word > perfect!"

10.0

My and my partner stayed at Ser Cassandra and we are so glad we chose this hotel over a few others. Theres a lot of choice there but if you are looking for location, food, tranquility and a home away from home then this is the right place. To sum this place up, its a perfect hotel. Perfect customer service. Always there if you needed help or any assistance at all. Extremely friendly and caring. Perfect location (3 minute walk to the town and literally 5 seconds to the beach) Perfect restaurant (the best fish and dessert ive ever had! Highly recommend the guava cheesecake its unreal! The free breakfast is also a good variety of options! The hot cakes (pancakes) or healthy eggs spinach and mushroom a fave of mine. Perfect room. Spacious, incredible bathroom and also always clean. When you get back to your room its already been cleaned! Thank you very much to Jesus! Perfect swimming pool and sunbathing. Great for adults and children. This is the best place to stay on the island. Make it easy on yourselves and choose the best. So just a thank you to… Maria, Omar, Denis, Aylen, Gimea, Chintia And the team at the beach for always looking after us while we had our regular drinks at the bar Erik Ballo Joel And Roberto. And again thank you Jesus! The cleanest room ive ever stayed in. Thank you. Its gonna be hard to leave and go back to reality but ill always have the best memories of Holbox thanks to Ser Cassandra Xxx

Helpful?
N
NeofelisgbGB
Verified booking
Family
Standard Room
Stayed in Jun 6, 2025

"Enjoyable jungle island stay"

10.0

Excellent hotel. Very comfortable and spacious rooms. I lived the fact that it’s not a lot of rooms and they are well spaced out so you get the feeling of being separate to every other room (rooms don’t face each other). A great little pool for the kids to play in as well. The food quality in general was very good. And they were very helpful in organising trips for us around the island. The location is great. The beach is at the doorstep (excellent beach club), shops and restaurants are 5-10 mins walk away so is the down town. Really enjoyed the stay and would love to go back.

Helpful?
B
B6089WWmarkb
Verified booking
NONE
Standard Room
Stayed in Apr 27, 2025

"Wow!"

10.0

From the greeting at the beginning, the beautiful room, crisp cleanliness(despite nearby beach!) to the especially friendly and helpful staff we were thoroughly wowed by Ser Casasandra. We are already dreaming or returning!

Helpful?
J
jayrE300SJ
Verified booking
Couples
Standard Room
Stayed in Apr 16, 2025

"A Sneaky Good Hotel"

10.0

We were very impressed with Ser Cassandra. Having traveled to many places and stayed in wonderful hotels, Ser Cassandra was "sneaky good." By that, I mean there was nothing overly dramatic about the place, but the location, the rooms, and the service were all exceptional. It managed to have a relaxing and chill vibe while still demonstrating excellence. This is hard to do well in my opinion and it takes a dedicated staff, a vision, and leadership to execute. It was a splurge for us but one we would repeat. Highly recommend.

Helpful?
D
debbiebourne21gbGB
Verified booking
Couples
Standard Room
Stayed in Feb 8, 2025

"Blissful"

10.0

Absolutely blissful! That’s all that’s needed to be said. Rooms glorious, beach setting amazing. Lovely and peaceful partic compared to Isla Mujeees! If you want to go on a fab tour book Enrique Medina tel: 525543767972. @toursholbox_morgansparadise

Helpful?
B
blisstravelusUS
Verified booking
Couples
Standard Room
Stayed in Jan 6, 2025

"Boutique experience. Relaxing. Cared for. Good for Vegans also! "

10.0

We were pleasantly surprised with this hotel. We booked the hotel on a whim - without knowing much about it or the island of Holbox, not knowing what to expect. The hotel was incredibly comfortable. We enjoyed the boutique furnishings. The interior design was relaxing and stylish. The massages were obviously a little more expensive then what you would find on the beach but they were professional and good quality. I gave it a 5 star not just because of the comfort and beauty, but because the staff went the extra mile for us. Im a vegan and wanted breakfasts that were as delicious and big as the meat eaters! They went out of their way to bring me wonderful dishes every morning. Tell the front desk if you're vegan and they will make special dishes every day. Thank you to the staff and management for all of your extra care!

Helpful?
S
Scenic64461939013usUS
Verified booking
Couples
Standard Room
Stayed in Dec 17, 2024

"First timers in Holbox"

10.0

First visit to Holbox, picked Ser Casasandra as it was close to Tarpon Fly (Sandflea’s Fly shop) and it was also recommended. The place exceeded all our expectations…great design, great location and really wonderful staff. You can walk into centro easily…or you can chill and enjoy the kitchen at Ser…food was exceptional. We will be going back for sure. If you enjoy chasing Tarpon - get in touch with Sandflea

Helpful?