Quality Inn San Bernardino - Loma Linda

The place looks derelict. When i checked in I was told immediately that the they were doing some renovations. I was also informed that no breakfast was being served. This is an amenity I look for when choosing a hotel. There were pipes across walkways that were trip hazards. As someone with walking issues it forced me to walk off the path to avoid the pipes. The room door handle was loose. The kingsize bed had a hollow divot on one side so the only comfort was to sleep sideways. The office chair was torn up. I am reaching out to Comfort Suites group as the advertising on the website did not specify lay out the renovation issues or the change in amenities as noted when registering. This is false advertising. The price should have reflected this. (Photos wont upload)

Worst hotel we’ve stayed at probably ever. Just real dumpy. Super old and just had that icky feeling.

I was there from monday til friday. It was the worst hotel i have ever been in. I booked room with fridge and microwave. No microwave. I ask 3 times for one. Ice machine was broke. I had no hot water the entire time there. I will be in San Bernadino for a couple of months but never will go back there.

It was the most run-down, dirty, stinky hotel I have ever stayed at.

This property is under construction and is very not good the location to bad place

There are many shady people lurking around the motel. Beds are very uncomfortable. Tons of construction materials in the open almost fell. Room smelled like old clothes. Almost 2 hours before we could check in.

Peacefull good customer service

The lights in the room don't work, there's a smell of cigarettes, there's a lot of noise, there's very little soap available, I had a very unpleasant night.

The room is so hot as if heater is on evev though the ac is working.

First off the front desk did not tell me that you have to pull up on door handle to open, had to go all the way back around and got a different room, and had ants , and the bathtub did not have a stopper to give granddaughter a bath, there was a cover from a razor in drain. No chair to sit in.