Hampton Inn & Suites Jackson

The staff was great. The mornings my meats for breakfast was good, but I really wish these type of hotels would use REAL eggs!

Came here to stay the night after a long drive. Waited in the at the door to be let in due to later hours and no one was present. Never had this issue at any other location except for this one. Even called and heard the phone ring at the front desk for 10 minutes and no response. Probably the last time I stay at Hampton. I value time and consistency. Which was why I usually stay at these hotels

Their breakfast was simply amazing! While I enjoyed my stay, I could always look forward to Heavenly's cooking for a great start to the day. Would stay again when I come back to town!

Heavenly was so attentive. We enjoyed the fresh omelets and sausages before we checked out. I would definitely come back for another stay.

Tyler and Brandon were great! Brandon assisted a senior couple to check in early because on of them were sick. When I called, Brandon answered the phone sbd I explained he didn’t change word and said I can check them in now….that’s customer service!!! Tyler had a lot of people checking in at the time I check in even though he is office manger he handle the crowd with pure customer service excellence. These are the reason I will continue to stay at this hotel when I stay in Jackson, TN.

I recently stayed at this Hampton Inn during a difficult trip, but the service I received turned everything around. I want to give a special thank you to Heavenly, the breakfast attendant. She is incredibly caring, kind, humble, and very considerate, truly going above and beyond for every guest! Her food is absolutely astounding, and her smile is enough to brighten any room! I also want to thank Brandon for recommending I try Heavenly breakfast- he was spot on. both of these employees are outstanding assets to this hotel and made my stay so much more pleasant. Thank you for the wonderful hospitality! What a great duo together!

I was supposed to do a review the last time I came to stay. This is one of my Hospital when I am in town. I have had the honor of meeting an employee by name of Heavenly, and she impacted me in a blissful way upon our first time meeting. I was someone she didn’t even know, and seeing her running back and forth to the front desk to work and then to the kitchen I had to hear her story. She had multiple hats to fill and yet no one would have known her plate. Her smiles her concerns, and not waiving to make sure I am my son was comfortable. Now at this stay and she made sure my mom and my brother did not want for anything. She again was working the front desk and the kitchen doing so with a smile. Even there was an employee that deserve a merit increase and employee of the month it is Heavenly. Heavenly is her name by the way, which is a fitting name for her. Her biscuit are a must try! Thanks

How wanted to make sure that I left a review. I met Heavenly and I want to say she is a beautiful person inside and out. She was so helpful and friendly. She also served everyone as we were the only guest. I looked up and also saw her at the front desk working. Working front desk and the kitchen. She had a beautiful smile the whole time. She is a great asset to the Hospital. When I come back I definitely hope to see her face.