Peaks of Otter Lodge

Peaks of Otter was a wonderful serene beautiful visit up in the mountains of Virginia! And Judy at the gift shop was lively and helped my niece with her purchases since she was also visiting from Germany!

The dining and food service were excellent. All meals and the wait staff were wonderful and made us feel at home. -Our room was not cleaned of pet hair on the floors before or during our stay. This concerned us since we mentioned is to the front desk after we checked in and nothing was done about the issue. Otherwise, it was a wonderful stay.

it was all very nice

Room was severely outdated. Television did not work. Food was not good, didn’t stay for breakfast. Just wanted to get out of there. I wanted to have a special evening with my 88 year old aunt, but that didn’t happen. Very disappointed

Really enjoyed our stay. Only complaint was the room had a musty smell. Will definitely go back.

Somewhat rustic, long haul to room with stairs. Great ambience!

It's an old lodge doing the best it can with the infrastructure... Also there is absolutely no accessibility access except in the main lodge building which does have an elevator.

Probably the worst lodging experience I have ever experienced. Discovered upon arriving at the room that they had put us in a Pet Friendly room. I did not ask for a Pet Friendly room because I don’t have a pet, and more importantly because I all allergic to pet dander. When I returned to the front desk to ask about it, it was clear that they knew all along they were placing us in the wrong room. The desk clerk said, “yes, sorry but we can’t move you tonight.” There were no more than 20 cars in the parking lot! This lodge is on the Blue Ridge Parkway, in a very remote location in the mountains of VA. There are no restaurants on the parkway or nearby. We had traveled all day and were starving. Really looking forward to a nice relaxing dinner. We went into the restaurant at the lodge at 8:00. Every website or printed material about the restaurant stated they were open until 9. While waiting to be seated a server said, “we close at 8 on Sunday.” The posted hours said 9, the website said 9, the pamphlets and flyers said 9. The clerk said, “yeah, they should really change that on the website.” We were on top of a mountain with nothing around us at 8:30 on a Sunday night. We had not eaten since 7:00 am and there were no other options. Worse, we checked in at the front desk directly across from the restaurant at 7;00. The desk clerk never said a word about the restaurant closing at 8, And..,,, the coffee bar had no creamer or sugar, the room stayed too warm and stuffy all night

Beautiful area but lodge is OLD and overpriced. This is more like a camp out. I wish they could get federal funding to restore buildings. The restaurant buffet was also a disappointment

Beautiful location! The hotel is old, but the bed was comfortable. The view from our little porch was outstanding. I would go back for that alone. The food in their dining room is mediocre.