TownePlace Suites by Marriott Colorado Springs South

Bathroom john plugged, didn't get fixed till next day. Stayed in room 4-5 days with no clean towels, or maide service, hair dryer inop. Need a 2nd. waffle maker so you don't have to wait on everyone else ,first to make their's. made reser. for period and they called us and asked why we hadn't checked out yet! I told them it was made thur a date!!! Then we went back to the motel and we said everything was ok now ?? You asked people something at the frt. desk and we could not give you an answer- unreal!!

Beds were comfortable

Too far East of the springs

Friendly s staff.

Rate and location

One room air conditioning was not working. Also breakfast rating average only.

Property updated recently. Very nice

It was great! The two bedroom suite was perfect for our family of 5. Pool was heated and just perfect for a swim with the kids. It was very quiet. Wonderful stay!

It was mostly good, but we had a few hiccups. I selected the 2 bedroom suite because I have a family of 6. When arriving I tested out the "sofa bed" and came to find that it wasn't like most other pull out couches. It folded down flat so 2 people could technically sleep on it but it was pretty much just a box spring(no padding). I asked the front desk about a mattress or pad to put on it and she had no clue what I was talking about. She offered a new room, which i tried, but it wasn't an issue with the room it was just the design of the couches in all the rooms. Luckily i happened to have an inflatable mattress in my car and it had enough floor space to put it down. If you are trying to sleep 6, I would definitely choose a different hotel or 2 rooms. We also tried to use the pool but the sign was flipped to closed. We asked the front desk again if it was actually closed or if someone just bumped the sign over, but she didn't know and said not to go in just in case maintenance did it. She did suggest we go to the hotel next door which was owned by the same company and so we did that. Also the TV's were very fickle and not very responsive to the remote. There were 3 in the suite and all of them were a struggle. It was nice having separate rooms from the kids though, and having a few breakfast option was nice as well.

Good stay with exception to the house keeping. Had to plead with the front desk to get the room cleaned we went 4 days before the room was cleaned,

Enjoyed the complimentary Breakfast. It would be nice to add tater tots as a side dish and lactose free milk. The rooms were clean and organized. Needs more lighting in the kitchen maybe lights under the cabinets. Maybe an ice machine in each floor would be nice. Room service never showed up despite me requesting it before checking in. Overall great stay.