Hyatt House Sterling/Dulles Airport North

The people that very nice

To access is simple

It was definitely a great location. Room was spacious.

There’s a rude staff that works evening at the front desk. I believe her name is Karen (Asian lady). She was so rude when my family would request for more towels and sheets. Our room was not cleaned by housekeeping the 2nd night and Karen told us it’s every 4th night but there’s a sign at the front desk that says “every 2nd night” She was not welcoming and was rude when I asked for change to do laundry. It didn’t help that most of the dryer was out of service and they were out of detergent. It was difficult asking for items for my family and I because she works in the evening. When housekeeping did clean our room- they unfortunately did not change the sheets.

Breakfast was wonderful!

Couldn’t access a secure network.

From the first moment stepping in the front door. Jean, greeted us with smiles and helped us. Jean, thank you! Hyatt house Thank you! Hope to see you all again soon. Everyone go to this hotel.

Paying for parking.

This accommodation exceeded all of our expectations. The staff was incredibly friendly, everything was very clean, and the room was comfortable. There were plenty of towels, and the breakfast was excellent. We highly recommend staying here.

The property was clean and the staff very accommodating.

Nothing!

taille des chambres , propreté et serviabilité du personnel ( Jean , réceptionniste francophone à l'accueil ).

une navette pour aller au centre de Washington.