Hotel & Spa Doña Urraca San Miguel de Allende

Property in need of renovation, at least the pool. Breakfast was amazing and staff wonderful. Well located to walk around.

Well maintained and very clean! Nice hotel and the employees were very nice and professional!

Very nice hotel, excellent service.

Property was under remodeling so there was construction stuff everywhere by the pool. Also by the lobby there was some floor title that was missing and broken and people could fall and there were not signs to advise of it so people can be careful. Also, i was moved 3 different rooms because the heater was not working on neither of the rooms, the crew people end up bringing extra blankets and mobile heaters. Weather conditions are freezing cold during January time frame and not having heaters working is really bad. I will not recommend people to stay at this place.

Simply beautiful and tranquil. Great location!!

The staff was incredibly friendly and helpful.

Will definitely consider staying there again! Great location and our stay was pleasant.

I like the location for the Hotel is perfect for visit the town . The people for the hotel is very kindly and friendly. The food in the restaurant is very good .

Hotel staff was friendly helpful always attentive to our needs. Clean - Safe - and close to everything.

It’s at a great location, with parking onsite. The property looks worn down. The water feature in the main loony was not working, the marble floors of main entrance was damaged, the pool cover is old and broken. The suite we rented was missing a TV cable box in the living room and the AC units from both bedrooms stopped working after the first night. We hand use the leaving rooms AC and leave our bedroom door open.