Comfort Suites Gainesville

Convenient

Exterior looked better than the interior. Just a little worn, otherwise a comfortable stay. Not sure it met expectations though.

Jacuzzi

Old shower

The bed was comfortable, the breakfast was amazing and the staff was excellent

I liked everything

Breakfast was good & fully stocked. Rooms were nice & spacious. Loved the pool, jacuzzi & gym. Bathrooms need better hand soap. The hotel was clean but still had a weird smell. Maybe need to use more stronger cleaning products like bleach, lysol, clorox, fabuloso, & air freshner.

Hotel needs updates. There are parts that are falling apart. Air conditioner in room was awful. They were fixing it when we got the room. Made lots of noise and kept us up all night. Pool area had trash left in there and was there the next day with no towels at all. Took staff 30 minutes to bring them. Indoor pool room was warm and windows dont have scree

Location and staff was friendly and outgoing

Understand property was recently purchased. Property needs physical attention which you are aware of and a few systems need to be trained to maintain property and give visitors a feeling of the truly luxury destination this property could become. Better towels would help.

Ester and her son were AMAZING!! She helped me book my stay and her son made sure we had checked in okay. She went above and beyond for us!! They need a raise! The hotel elevator was NOT inspected for I’m sure years, my husband could smell hydraulic fluid. This place definitely has not been inspected for years. The food was okay, potatoes tasted freezer burnt and the bagels had a bag taste. The room had air conditioning that said “Do not touch” very weird. Blow dryer didn’t work. The floor had hand prints on them in the bathroom, my son’s socks were BLACK from the dirty floors. We asked for more towels (they gave us two for a six person room) the daytime guy told us no that the other guests needed some, okay so two towels for six people, happy I had packed some! The pool good but the hot tub had dirty bubbles in it and you guessed it NO TOWELS. For $130 a night you would expect a simple towel or the amount to accommodate your room. I will not book here again, pictures and requests need to be updated.