Comfort Suites Gainesville

Had to switch rooms twice because of water on the floor by the mini refrigerator. Third room same but I didn't change was too tied from arriving late. The room tv didn't work staff co u lent find a decent remote. Was so frustrated. Paid a high price for shitting room. Down at the coffee station had to kill two small roaches. Advised front desk but didn't see concerned.. Bad Bad stay..

Atmosphere

Sign was partially lit. Elevator not functioning correctly, could be a safety issue. 3 small thin Towels, 1 hand towel and wash cloth for 4 guests. Shower curtain kept sliding to the center of the curtain rod. Ice machines not working except the one on the 3rd floor. Beds were comfortable. Has running water, lights and air conditioning. Breakfast had a good variety and ample space for guests.

The hotel needs a lot of maintenance had to ask for clean sheets they never cleaned the room while we were there will not stay here again, We aw bugs in the hallways

AC never went below 77 degrees. Every thing looked run down. Tub was patched and seat was ripped( we were given a handicap room). Foyer light was not working, baseboards were all tore up and missing parts. Bed was severely sloped in the middle. Entire hotel needs upgrading.

Hotel is convenient but the condition is not good, elevator issues, unprofessional caulking in bathroom, floor in our room was level to the point of you can feel walking downhill, seems like major structural issue.

The front desk staff were not friendly or helpful. I realized that towels had not been left in our room. When I called the front desk to request them, I was asked to come down and get them. I got down there to find two people behind the desk. When I dropped my room keys off in the morning, the attendant was on the phone but didn't smile or acknowledge me so I dropped them off. My husband is in facility management and noticed multiple code violations (outlet covers missing) at breakfast. Bed was comfortable but the pillows were terrible. There was a sign by the elevator stating that the elevator door safety had been disabled.

Hot tub wasn’t working due to maintenance and quite a few hairs in the bed that didn’t match our hair color.

Staff actually saved us money by not charging us the elevated concert price which was cancelled that’s why I give 5 stars! Property needs updating & the breakfast should be until 10am at least…..