Sonesta Essential Hotel Houston-I-45 Spring

The property was clean and the rooms were clean but the towels and sheets were dingy. We only stayed for a couple hours because we received a call from downstairs while making love asking us to keep it down. I thought this was disrespectful and rude considering firstly, it's a motel not a 5 star hotel and secondly, there was a barking dog next door.

The hotel Lobby was the cleanness part. Elevator was even nasty My husband and I booked here for the weekend 2 day stay. We literally checked out the very next Day. Our room was filthy reaked of a Urine smell. We went out soon as we arrived for cleaning supplies because we absolutely could not have stayed the 1st night without wiping everything down and lighting candles. Safe to say i will not go back EVER. You know it had to be bad when the room is completely paid for you leave early and don't even request a refund .

It was disgusting. Not at all as advertised. Trash everywhere. Dirty diapers, food trash, you name it. Got high off contact from neighbor. Sheets and pillows were stained, room wasn’t properly cleaned, never cleaned or asked if we needed towels entire stay and in the end stole an iPad charger.

Not clean at all

Bed

The front desk was helpful. We did have to go through four rooms before settling on one. There was a bloody booger on the bathroom door, roaches running about, very loud music throughout every night, the sheets were terrible, mold on the ceiling in the bathroom, it smelled wet. We bought a candle and air freshener as well as cleaned ourselves but it wasn't enough. The no refunds or transfer policy was the only reason we stayed. The elevator went out, the air conditioner barely worked and a random guys followed me down the hallway. If you just need a place to stay it'll do. Just don't expect anything more than that. Oh and bring your own towels and toilet paper.

The room looked like a room where you have a fling in The sheets and 2 of the pillows had black and brown stains on them The door had no door lock Floor was dirty Tac had a big black spot on it that’s messed with watching tv Just overall not good Thankfully the AC was super cold We just stayed there because our lights were out at home because of the storm Tuesday night But never again

The hotel was extremely dirty. There was roaches in the bathroom and the towels had stains on them. The air didn't work and the door had a very loose lock that didn't make you feel secure.

Definitely needs upgrades and a deep cleaning.

Very good location on FM 1960. Free parking and wifi. Staff was average. There was no late check out option which i asked about the night before. They called me on the phone and even had a cleaning lady knock on my door to find out why i didn't leave yet and it was 11:05am. There was zero sign of construction. The place is dirty especialky the corridors. The elevator stank and the rooms had damage to walls, mould in bathroom and my daughter pointed out a small german roach to me. You get what you paid for and it my fault i didn't listen to the other reviewers.