Sonesta Essential Hotel Houston-I-45 Spring

This room was full of mold in the bathroom. This was very unacceptable. Because I didn't go into the bathroom didn't notice it until that morning. Had I known it was there would have not stayed

I did not stayed in the property, and property is under renovation, very poor quality bed, cant even think of sleep on it.

The pool was open but was advertised ass being open for use. Not to mention, there was no breakfast which was supposed to be a part of our stay. The hotel is being renovated but there was not any notifications to the guest about renovations (carpet stripped to nothing but padding, broken shower rods and other repairs.)

Sketchy people and surroundings

The place was dirty. Under construction. The bathroom door would close or lock. In a very sketchy area.

Very dirty outside & felt unsafe. Surrounding area was not safe.

Don’t recommend staying here

There were Hoodlums hanging around in parking lot, witnessed several hand to hand drug deals. The first night i couldn't get into parking lot due to heavy police activity. Halls and Elevator was very dirty, The room we had to clean and sanitize ourselves, we had to purchase Lysol, Fabreeze, Bleach, and Air freshener. We cleaned the toilet that someone had used. The overall stay was terrible, I've stayed at Motel 6 Brand numerous times and have never felt disgusted before. Motel 6 really need to check up on this location.

I booked my room thru the Expedia app. But when I got there I was told that my room was sold to someone else. And that they were sold out.

I checked in the lobby was nice. Went to the elevator and noticed that side was being remodeled. Got up to the third floor and had a horrific smell of cigarrette smoke. I asked one of the cleaning ladies if there was something they could spray she was very nice. Later went outside and there was dog pee outside by the front doors. The beds were a little stiff but not too bad. Later on in the night the neighbors were going at it talking about beating up someone for something. The next morning we were startled by the fire alarm and kids running up and down the hallways. At around 11:10 we got a phone call from downstairs that we needed to hurry up and check out. As we were leaving a lady said that kids will run up and down the hallways pulling the fire alarm which to me is a HUGE safety problem. Probably wont go back. There were also a lot of shady people hanging around the hotel. Hot water was honestly the best part of the stay.