Sonesta Essential Hotel Houston-I-45 Spring

Hotel is Dirty! , It stinks like cigarettes and drugs and theres always random people outside wich is sketchy asf!! Never again!

Found at least 5 roaches & I was only in the room 10 minutes. I couldn’t even sleep there I was so disgusted finding more. When I called I was told “they’d speak to the manager & call me back” & I never heard anything back. Very disappointed.

Was very easy going, and a nice kept clean hotel!

I love it here

Very dirty

Room dirty and hotel stunk!

Property wasn’t that bad just need extra deep cleaning it was mold in bathroom other than that is was nice. The staff came and cleaned up the rooms, put new towels in the room every day I stayed there

This property wasn’t very comfortable as well as the area it was in. Hotel was sketchy and AC barely worked.

I am not sure if it was just due to the property being under construction, but the motel smelled like illegal drugs, and it was not very clean. There were also questionable characters who tended to frequent the parking lot, front door, and side doors. I was also surprised that the housekeeping staff did not take out the garbage during my 5 days stay nor did they seem to come by at all. There was one bar of soap in the room and the toilet paper was just placed on the back of the toilet no holder. Maybe once renovation is completed it will be better?

The entire hotel was being remodeling which was okay but one we enter the room it had dirty sheets and the air conditioning wouldn’t turn off so the front desk attendant accommodated us with a different room. The doors had wholes in it sheets again we’re dirty and it had roaches. -10 for me!