Hilton Garden Inn Gainesville

The staff is great, the bartender had an attitude, but in the end was ok, can't mix drinks good, but trys hard, the breakfast was soso, and the chef at night for dinner, Bobby was super nice and friendly, I'm partially blind so he read the menu to to and treated me great, id definitely recommend this hotel, great staff, good parking and the rooms are great

Clean. Smelled clean. Great accommodations!

Pillows were not comfortable

Although the room was lovely, the restaurant was beyond disappointing. For our lite dinner, the menu was very cheaply printed on stapled paper. They had a jalapeño margarita listed but not only did our waiter/bartender not know of it, he had never seen it listed on their menu. They did not have the ingredients to make one. This morning, we had no idea the breakfast protocol. We found a person at the counter and she asked if we would be ordering from the menu or having the buffet. We ordered from the menu. It said that there were 2eggs, choice of meat, and potatoes. I ordered eggs over easy (they were terribly over cooked). No potatoes. I had to find the server and ask. “We are out of potatoes.” My husband’s 3 egg omelet (were the quail eggs??) was lacking much by way of a filling. The coffee was good, at least. It just seems to me that if you were the manager, you would want your printed papers looking professionally printed. You would expect your chef to send someone across the side street to Sam’s Club to buy a large bag of potatoes. You would also expect said chef to not send out a pathetic looking plate. That aside, the people at the checkout/check in counter were professional and courteous. The hotel was well decorated and clean. I hope they can fix their issues, as we are avid Hilton customers.

Location

Bed was uncomfortable. Water was scalding hot . Outdoor seating was unkempt.