Holiday Inn Express and Suites Allentown West by IHG

Big room, hot breakfast.

Cleanliness, outdated, dark pool room.

The location was great and the continental breakfast was decent. The staff was nice and the beds were comfortable and clean. I wish somewhere in the booking it stated the hotel was going through construction, I would have stayed somewhere else.

The hotel is under construction. There is furniture in the lobby, halls blocked off, and the elevator with rugs hanging inside the entire time. The rooms are very outdated in dire need of renovation.

Very good

Everything is good

We loved the pool & the Continental breakfast is an incredible value offering hot meals ! Must stay with comfortable beds & spacious rooms :)

Well thought out layout. Very accommodating. Easy parking.

The room was clean that was the only thing that went right

1.The reception staff was not informative as they did not go over the timings for: breakfast, pool and checkout.That should be protocol when you check in. 2. Elevator was broken and the reception staff could accommodate us to one on the first floor. He said the cleaning staff left and did not complete the cleaning. 3. Pillows were sooo small they look like cushions. You only get 2 and no extra pillows are available in the room. 5. Since I forgot to inquire about breakfast times, I missed breakfast which was until 9:00. I did pick up the phone to call the reception desk but there was no extension so I couldn't call by the time I got there at 9:10 it was over. 7. Internet sucked. So good luck if you are trying to bring your gaming or Firestick. 8. No coffee or tea available after breakfast is over. Wow this is usually available at all times as a courtesy 10. The facility was filthy 11. Washing machines was not service and could not be used