Piedra De Agua Hotel Boutique Mérida

El estacionamiento está lejos, si consideras que el clima es muy caluroso. No tienen disponible el valet parking todo el tiempo.

The service was excellent! Very nice hotel!

They forgot the coffee for 2 days No upgrade They forgot 2 times my request for my massage and I ended up giving up - reception Beautiful casona hotel modern meet traditional , the person showing me the room when I arrived was really nice Clean pool and clean rooms and good internet , the room is fine but did t get my benefits upgrade

I had a fantastic stay at this Hotel. The staff were incredibly attentive and friendly, the rooms were impeccably clean, and the service was quick and efficient. Highly recommend!

No AC on lobby area, no elevator 23 steps to 2nd floor

Instalaciones no accesibles, personal poco capacitado y desaseado y el tema del spa PÉSIMO planeación

El hotel céntrico y nuy cómodo

El personal muy amable y atentos

This hotel is steps away from the main city square so that you are blocks from all the best restaurants, sites and parks. The staff are fantastic as well, very friendly and helpful. The central atrium, high ceilings and secret outdoor terrace are great amenities as well. The reason for 4 stars and not 5 is because: (1) the central atrium radiates noise up to all guestrooms facing onto the atrium, meaning that you can hear loud people on the ground floor restaurant all the way into your guestroom which can disrupt sleep (2) the bathroom sinks are poorly designed, with a sink that doesn't have a proper bowl shape and a sensitive faucet / tap, resulting in getting splashed by water every time you use it

This hotel not only offers a refreshing pool, but also a wide selection of excellent drinks. The relaxed atmosphere and friendly staff make staying here a real pleasure! The staff is really friendly and the music is relaxed. I can recommend it to everyone!