The Colony Palms Hotel and Bungalows - Adults Only

Overall a great stay. Staff and service were attentive and went the extra mile. Terrific walkable location. Cool old school classy vibe to the entire resort.

Staff was amazing and the layout of the rooms and hotel was just fabulous.

The only place I stay in PSP. Cant beat it!

My arrival at the hotel was relaxing and so professional. Tara, did an excellent job as I walked up to the desk. The how are you, was responded by me, about the crowded airport and obtaining my luggage was a circus due to a two groups, one flying in and one out. She immediately put me at ease and offered me something to drink. She then said we are going to make sure you relax and offered me a seat while she processed me. She then took me to my room and talked to me about the grounds, the facility in such a glowing manner. Since then I have had nothing but a relaxing, wonderful stay and do plan to return. The healthy dining options, pool, spa (2 wonderful massages) and overall ambience including the music Ono the grounds and in the restaurant added to my stay.

This place is amazing!! A true gem. Very sophisticated. The property was so clean and staff were so friendly and went above and beyond to make us feel at home. The property was across the street from downtown shops and restaurants. I would highly recommend and we will definitely come back! Thank you, Colony Palms for making our trip fun, relaxing and very memorable!

When you walk in, you will be very impressed by the site. Beautiful design and a feeling of being at an oasis. However, the devil is in the details. The property claims to be “one of California's premier luxury hotels,” but the cleanliness and workmanship inside of the hotel rooms leave something to be desired. After spending over $500 for a single night (after taxes and fees), I wouldn’t expect to see the layers of dirt in the room, specifically on the bed frame, the ledge in the bathroom, and on the HVAC grille that I slept under. Additionally, the bathroom door had peeling paint and the grout at the tile floor was all over the tile. There were also spots on the shower floor that weren’t grouted, leaving it susceptible to mold. The restaurant is overpriced and just OK. When ordering a duck breast, I expect the skin to be crispy. Their version was chewy. I did reach out to staff via phone a day or two after my stay. Staff seemed nonplussed. I was told I would get a call back from the manager. That never happened. I emailed the hotel with pictures and video of the room issues that were left unanswered, even after two follow ups. I would recommend you spend your money elsewhere.

Pool

Amazing views, relaxed environment, nice on property restaurant

Absolutely fabulous place to stay. I had plans to propose to my girlfriend and the staff worked so hard to ensure everything was special and perfect. We would stay here again, 100%

This was our second stay at this hotel and we love it! So quaint and comfortable yet still feels luxurious. Love the boutique hotel feel.