Pillo Hotel & Leisure Club

The room 201 - was immaculate all new bathroom and facilities

There’s 2 tvs in the room and the remote controls both so the 2nd tv turns on randomly on its own and you can turn it off

Nothing staff very rude food disgusting and cold place over crowded kid throwing football from one floor to the bottom floor nearly hitting us multiple times staff done nothing and where actually rude to us when we asked child tbey stop it or ask them to move else where, carpets on room and funtion room we booked out was ripped in lots of place party goers keep tripping and hurting them self’s

How close it was to all amenities was really handy lots of shops and food places close by.

Lamp was broke, tiles were broke in the bathroom, we had a family of 5 and asked for toilet roll and got 1 roll, balcony door didn’t open, bed sheets weren’t changed for the 2 day stay, towels weren’t change for the 2 day stay, some plug sockets were broke, beds had missing wheels so were tilted, shower was not working properly at all. Wasn’t very child friendly in the family deluxe room either all the beds looked like they were just stuffed in there. Definitely not a 4 star hotel at most it is 2 stars. We went to emerald park and this was the closest option that we thought was a little bit luxurious but we were wrong. Swimming was brilliant and staff were very friendly and helpful also the shower didn’t have an anti slip mat and we had 3 young boys with us which my youngest fell a couple of times.

Breakfast was nice, room was nice and big to fit us all in. Everything was clean. Staff were friendly.

Main restaurant was unavailable due to a weight lifting convention happening. No prior notice. Bar menu was very limited. Games room was not open for the kids.

The door out

Receptionist was so rude, hotel had changed there policy to card only two weeks before our stay that we had booked a month before hand wouldn’t take cash we travelled from Wexford to have a night away and when we were arrived were basically told ‘I’m not taken that cash and nothing I can do’ and left stranded with nowhere to stay and my one year old child. AVOID

Location

Noise Too many outside activities Staff unwilling/unable to assist ‘Impossible to make a chicken salad sandwich’.. incredible Breakfast was utterly chaotic, no glasses, no cups, bacon inedible, eggs gone