Quality Suites Huntsville Near University

No hot water when taking a shower!

It’s nice place

The guy who work desk was helpful and friendly

Property was nothing like the pictures. The outside was very run down. You could see curtains actually falling off rods from outside windows. The room carpet wasn’t clean and there were old candy wrappers under the bed. The a/c kept cycling all night. Definitely not what we expected.

I can not believe a reputable company like Expedia would even have this property on its website. Driving up it looked abandoned the building was filled with mold on the outside and the room was old and had cockroaches. I specifically wanted a hot breakfast and a pool which they had none. It was my car and the front desk clerk car in the parking lots all night. The place is abandoned. The elevator did not even have a safety inspection. Nothing like the website showed. The beds were old and the room was creepy as the empty halls. I need a refund. I had my granddaughters with me and that was so embarrassing. Horrible experience for us!!

I am beyond disappointed with our experience at this hotel. We had booked two rooms, and both were absolutely unacceptable. From the moment we walked in, it was clear the place was nothing like what was advertised. The bedding in both rooms had visible stains on the pillows and sheets, which was disgusting and completely unsanitary. To make things worse, several of the lamps didn’t work, leaving the rooms dim and feeling neglected. The staff was unfriendly and completely unhelpful. When it was time to check out, we couldn’t even find anyone at the front desk. We waited and searched around with no one in sight — it was like the place was just running itself with no accountability. And then there was the pool, which was an absolute disgrace. It was filthy, poorly maintained, and looked more like a swamp than something a guest should feel safe using. It was clear no one had taken the time to clean or care for it in a long time. The most frustrating part of all this is that the pictures online were incredibly deceiving. They showed clean, modern rooms and a sparkling pool — a complete misrepresentation of the actual conditions. This was a major letdown, and I would never stay here again or recommend this hotel to anyone. It was a waste of money and a terrible experience from start to finish.

The first room the tv didn't work. Everything was unplugged, after I plugged everything in, it still would not work. We were moved to 2 more rooms before getting a working tv and even then they let us borrow their parlor tv remote. Hotels with no working tv in the rooms? Swimming pool was empty and full of trash. Rooms were clean. We had the distinction of being the only visitors in a three story hotel. Will not return.

Good

Bed Bugs and nasty. We left immediately. Refund please!

room ok.