Hotel Lomas del Volcán

The hotel is fairly centrally located in the Arenal region, and it made it easy to get anywhere we wanted to go. The hotel was made up of small cottages surrounded by vegetation, so you felt part of the rainforest which made it extra special. We had a cottage with an outdoor jacuzzi on the back of the cottage. As the cottage backed up to the jungle it allowed for the use of the jacuzzi looking out over the jungle (the extra cost is well worth it!). The cottages are large and perfectly kept, very roomy and comfortable. The whole facility was immaculately kept. The bar was very good, and the bartenders would make drinks that I could show them the recipe (up for the challenge) and they did a great job. Food is excellent as well. It is one of the best values in the area.

Perfect location. Stunning grounds, bungalows all very well situated so not overlooked. Good facilities in the room although I would have liked milk for the coffee machine. Spotlessly clean. Great porch and patio outside. Breakfast amazing, so much choice including made to order omelettes cereals fruit bread cold buffet and pastries. Good menu for eating in. Nice bar and pool bar. Lots of seating areas including a few cabanas which were great when it rained. Plenty of clean towels. Warm pool and jacuzzi. Got an Uber into La Fortuna $4. ALL the staff without exception were brilliant. Couldn’t fault it.

The location is incredible! It backs right to Arenal volcano, and there’s a trail accessible to the hotel.

Wonderful stay in a cozy, well-appointed, private bungalow. The grounds are gorgeous and lush. The staff are very friendly and professional.

My wife Fiona and I stayed here for 4 nights as the 2nd part of our 14 day holiday in Costa Rica and wow what a beautiful place. We didn't know what to expect and were bowled over by the warm welcome and beautiful setting. Our room was very comfortable, the bed was enormous and the bathroom huge. We had a place to sit outside both front and back. The rains hadn't stopped when we arrived but it was so warm that in our free time we'd sit outside enjoying a drink and watching the rain. Whilst there we did the resort hill walk in rain that quickly became Biblical which was a little scarey. We had an excellent massage at the relaxation centre by 2 excellent masseuse. We visited the Waterfall and a local hot spring. The food in the restaurants was superb and I had the best steak I've had in ages. The staff were friendly, good fun and very attentive. The breakfast was superb with lots of foods to choose from. Most mornings we got a seat by the window so we could watch the Humming birds going about their business and hear the Howler Monkeys. It was here we saw our first Coati's both solitary males but close enough to get a hood look. The pool looked fantastic but we didn't have a chance to use it due to the rain. On the last day the sun made an appearance the cloud lifted and we got a look at the Volcano. Beautiful.

Quality place. Hotel grounds are magnificent. Cabanas are very nice. Location to so many activities and La Fortuna great. Very good staff. Wonderful breakfast.

There are many positive aspects to this lodging which I will share first. Positives: Great location in La Fortuna, just a short drive from numerous restaurants and activities. Nice breakfast and attractive onsite dining. Very responsive staff. Lovely well-kept grounds. Reasonable price. Nice shower with plenty of hot water. And now the negatives: The major issue for me was the overwhelming perfume smell in the room. It nearly knocked me out when I walked through the door. This may be part of the cleaning process to overcome some musty odor in the bathroom but after half an hour in the room I developed a terrible headache which did not go away. Management offered to move us to a different room the next morning but after checking it out, it also had the same strong smell. Our room was non- refundable but we found another lodging and moved anyway. That’s how bad it was. This may not bother everyone but better to be forewarned in case it is a problem for you. The room was also very dark and claustrophobic. I’ve been to Costa Rica several times and always enjoyed the connection to the outdoors which this room lacked. There was a porch on the back but the seating was in the form of very uncomfortable hard wooden dining chairs, not anything that you could sit in and relax or read for any length of time. The front porch had a small loveseat with a thin cushion, also not inviting. There is a small amount of counter space in the bathroom. This is not a major problem but could be a negative for some people. Bungalows are rather close together and did not offer the privacy and quiet atmosphere we expected. After reading reviews we thought that there would be major amounts of vegetation surrounding each room. There are lush beautiful plantings but not enough to give you that “in the rainforest” feeling that we’ve had at other Arenal locations (Nayara for one) which were booked up this trip. Once again, this may not bother everyone but for us it was less than perfect. Hotel Lomas del Volcan could be perfect for someone on a strict budget who’s more interested in the outdoor activities that the Arenal area offers but for us, definitely not a good fit. I appreciate the management’s efforts to make it work but I prefer clean air to perfume.

Our cabin at the edge of the property was exceptional. Beautiful layout, spacious, with a wonderful terrace and jacuzzi. The entire property is beautiful, including the walk through their forest. Our breakfast was included and delicious. Check in and check out were quick and the attention of the staff unparalleled. We can highly recommend this hotel.

Hotel Lomas del Volcan was the perfect place to stay for our first visit to Costa Rica! The property is gorgeous, the individual cabins are private, clean, comfortable, and surrounded by lush greenery filled with birds and sometimes monkeys! It is quiet so you can hear the sounds of nature, and the Arenal volcano can be seen from everywhere. The lobby, bar and restaurants are aesthetically pleasing and very clean. The staff has been incredible: helpful, friendly, knowledgable - we booked many of our tours, like to the La Fortuna waterfall and a hike to Arenal, a night tour to see nocturnal frogs and snakes, and a tour of the Natura preserve, through Alejandro and Joseph at the front desk, and they are both very good at their jobs and have great recommendations. Every tour was great, the drivers all showed up on time, and when we needed to change any of our plans, they helped with every detail. I consider the Hotel Lomas del Volcan to be a great value, and recommend it to anyone planning a stay in La Fortuna! **My suggestion for the owners of this wonderful place: I think your employees deserve an “employee day,” perhaps during slow season, where they can experience the pools, the hot tub, maybe get massages (and then the masseurs can get massages!) because then they will know exactly what they’re offering, and it would be a nice gesture for them. You really want to keep this great staff! Thank you to everyone at Hotel Lomas del Volcan - you helped make these last four days incredibly special!

Loved the location and the beauty of the grounds. There is a little trail to hike into for your own fun adventure right on the hotel grounds. The view of the volcano is amazing especially if you get a bungalow with the porch looking out towards it. We ate dinner out there one night with room service. In the mornings you can sit and watch all the colorful birds. Easy location into La Fortuna and pick up for other excursions. I booked my excursions through the hotel which was very convenient. The bungalows are super comfortable and very clean.