Hilton Garden Inn Annapolis

It was fine. Unremarkable

This is a minimalist hotel that provided the most basic of services. Charging $11 for the breakfast buffet was disappointing. No hot coffee and tea service in the lobby, no daily newspaper as advertised. We slept in and found out that housekeeping will not return to service the room. While the hotel advertised an on-site restaurant, it was just part of the breakfast area and served a few sandwiches. The outdoor lounge area was noisy with a huge exhaust blower on the wall. Planters in the area were full of weeds. Otherwise the room was decent, the pool was clean and the staff were cordial. Clearly the Hilton could have done better for its guests.

OK property, decent surroundings and food options, relatively quiet, but that is where it ended. When I went down for breakfast it was dark and quiet, I sat for a bit as you never know if a property has waitstaff or if you order yourself. After 5 minutes of not seeing a single person I asked the front desk what was going on and she told me the "chef" has out sick. Fist off, "chef", LOL. Second, the front desk person saw me walk past and sit in the breakfast area yet she said nothing. Third, wouldn't common sense indicate a couple of signs might be needed to let your guests know?!? Fourth, if I didn't want breakfast, or a crappy breakfast, I would have stayed at a Hampton. I stay at HGIs because I prefer a hot breakfast. I will be asking for points when I leave. To the manager of this property... I get it, people call out sick, but a couple of signs or desk staff with the common sense to inform guests that breakfast would be unavailable today would go a long way. Try harder.

The hotel is older, but the room was clean and did not have the awful chemical clean smell we so often experience. The front desk staff were very helpful throughout our stay. And they do not charge for parking which seems to be the latest way hotels are trying to soak their guests for additional monies. My biggest beef was the "restaurant". Located in the lobby, you feel like you are doing exactly that. Eating in the middle of the lobby. Much could be done to improve the lack of ambiance. We had looked at the menu on line, but when we were ready to order after sitting down, none of the items were available. We settled for an order of wings, which were ok. My husband ordered a gin drink which was in an 8 oz rocks glass. He said it was good, and decided to have another. We were stunned when we got the bill to find the drinks were $18.00 each. Ridiculous overpricing. We didn't think it would be necessary to check on the price of a well liquor libation. Bad form. In conclusion, we would definitely stay there again, but will definitely not utilize the restaurant.

The room was spacious and the staff was friendly

The hot tub, when getting out i noticed my hair was coming out in clumps, not only that but I also experienced body hair loss as well as bathing suits being altered in color as if there was actually just bleach poured into the hot tub

Very nice place.