City Hotel Mercator

this place was exceeded my expectations with the affordable price we paid, the friendly, helpful staff, and a location that was within walking distance to the city center yet out of the way and in a completely safe and pretty neighborhood, where Frankfurt residents actually live. we were able to find some hidden gems, authentic German restaurants and beer gardens, and feel like we were a part of the actual city rather than tourists coming to see some main attractions. the staff helped us with anything we needed and were always smiling and easy to talk with. we loved it!! rooms were also good-sized with nice, big windows and really comfortable beds. absolutely recommend!

Hotel was nice and clean. The room was well equipped and clean. The staff were very helpful and friendly. Would recommend to my friends and family.

I stayed here for 2 nights and absolutely loved it. Staff were so helpful and friendly. Even though I was a solo traveller, my room had 3 beds, was large and comfortable - great if I wanted friends to stay over. Bathroom was in top condition. Internet was great. Only downside was that the front desk wasn’t open at 7am as specified on the day I wanted to check out early. But the kitchen staff happily assisted me and took my key off me.

Excellent location and decent clean rooms. Staff were professional and polite!

I was impressed with this hotel. An excellent Italian restaurant is right across the street and many other restaurants are close by. The lobby staff was very friendly and helpful.

Wonderful choice for price and position, problematic with entering the hotel after 22 at night, but still OK

No air condition in the room inter. E.g. Is very weak

This was a very clean place with really friendly staff in a very quiet neighborhood, yet near to the train and downtown. Breakfast was great - very convenient and lots of variety. We would recommend it to anyone.

Room was ok. Hotel does not have its own parking and you have to pay.

Hotel was somewhat hard to find, and when we did, there was absolutely no place to park while checking in. We did manage to get a parking place at the hotel only by sheer luck, one of only three offered by the hotel and the parking area was not what I would call "secure". Hotel lobby was clean and presentable, and staff was helpful and friendly. Our room, however, was a BIG disappointment. Not at all what was shown in the website pictures...not even close. And honestly, the room was in dire need of refurbishment: there was water damage on the wood floor near the bathroom, and also on the bathroom door, which was basically ruined and peeling near the floor. The walls could have used a coat of paint, or total overhaul. The hotel was farther from the city center than I had anticipated, which was my fault, I should have checked the map more closely; however, for the price they are charging for rooms, this hotel should have been much closer to the city center or much cleaner and well kept.