Sheraton Shenzhen Futian Hotel

Don’t think I will stay here again. Hotel is old and run down. I was told there will be construction a day after I checked in. The construction was right on top of my room and started 7AM and last throughout the day, including weekend. There were no offer to switch me to a different room when the hotel was clearly not busy with much vacancy. Also, the AC was not working. No matter what you set it to, it stays at 25C. So annoying.

Hotel is centrally located and convenient for dining and shopping. It’s a non smoking room, but it smells of smoke and mildew. Had a headache staying in the room with the smell, being a non smoker myself.

I like everything overall. Only issue is Air conditioner is too warm for me which it only limited low to 23 degree. I was standard expecting its low to 15 degree. Also, I came for conference workshops and the banquet room is really hot which I was sweat during presentation.

Nice Lobby and breakfast.

It was convenient and close to the subway. The staff was friendly room was comfortable.

On the whole good, but is showing its age.

Convenience Good location

brilliant location I stay at frequently

On Sunday 28th Jan there were some events at the hotel in the evening. As guests of the hotel, we struggled to use the lifts as there was large crowd streaming through the lobby and heading to the events. Some sort crowd control should be in place. This is probably the only unpleasant experience I have encountered at the hotel but a significantly unpleasant one.

Great location next to public transport and in heart of business district. Comfortable hotel, although AC didn’t go below 20c and housekeeping inconsistent. Breakfast was good if you went early.