Microtel Inn & Suites by Wyndham Huntsville

There were no towels in the room. Had to go to the desk to get some. The lady there was amazing and having to run all over for everyone. There was water soaked carpet in hallway. The entire place smelled moldy

Absolutely nothing. It was truly an awful, awful stay.

Filth. Bedbugs. Musty. Mold. Unsanitary. Smelled like cannabis. Plastic bag over the fire alarm. Stained sheets, not sure if they were laundered.

First room we got locked into the room, the deadbolt was not working properly. Second room had strong evidence there was bed bugs. We ended up getting a hotel elsewhere. Staff was friendly though.

Worst experience in my life, room was dirty, smelled like weed and other guest were smoking. Both the bathroom door was hanging only on my a hing and didn’t even have the back panels. The room door was broken.

The rooms and area

The TV

The first room was infested with bed bugs. The next room they moved me to had not be cleaned or linens changed or beds made.

The girl overnight has a nasty attitude. Extremely rude, waved her hands in my face, hood over her head, completely unprofessional! Have stayed multiple times here but our room was dirty, air did not work well, remote did not work well and was disgustingly gross plus took 2 hours to figure out the TV and recover from the attitude at check in. Things happen and computers mess up but don’t take your issues out on customers and lie about it.