Microtel Inn & Suites by Wyndham Huntsville

The hotel looks good from the outside. Inside was not as nice. The first night we stayed, got in late and went to bed. Got up the next morning and TV wasn't working. Microwave as not working. Some lights were not working. One side of the room had no electricity. Went downstairs for free breakfast, had waffles and no syrup. Didn't put out the cereal they he said they had because no milk. Told the new desk person, they needed supplies. Also told them I needed a new room or would have to go to another hotel. They did find a new room which was nicer than the one I had been in. I had to ask for towels which I did not get. The staff did try to assist me and did get the room changed. I reminded desk staff again the second night if they had syrup for the waffles and she checked, and they did not. So happily they did have it for the morning. Price was good, pool good, people were nice but hotel is showing its age. I would stay there again as it was close to where I needed to be and didn't want to pay as much. recommend getting there early to check room.

There was nothing that i liked. It smelled like smoke. The stairway amelled like piss and pot. The rooms were disgusting and stains on thd sheets, garbage that did not belong to me.

Nothing staff was incredibly rude especially the lady in the morning with her kids running around the lobby and yes she worked there!!!

Everything rude staff lady at the counter with her kids gave us attitude for towels it was terrible

We had to change rooms twice, 1st room the curtail was hanging down and unusable, 2nd room had a broken bathroom sink, actually almost cracked in half! 3rd room had no towels so we took them from the room we moved from, no glasses at all, no coffee pot although there was a coffee maker and the cart front two legs came out of the base , very difficult to use, the fro t desk person didn’t have a clue! Aweful the beds were nice

I chose not to stay at this property after check-in. The exterior and location are both great. However, the property has clearly not been maintained. Upon check-in, which was pleasant and easy, I discovered deteriorated carpeting and wall coverings, the HVAC upstairs was not working properly, the linens on the bed were stained and damp, the room door was broken, and electrical wiring was exposed. The room was simply not habitable. The desk clerk was pleasant when I turned my keys back in, and didn't challenge my dissatisfaction. It does appear, however, that I will have to take a loss on the room fee as I checked in right at the cancellation cutoff time. I'm hoping that Expedia will make things right.